Specialized Auto Glass

I am thoroughly impressed by the work and customer service of technician, Matt Day. Matt not only did the job that he was tasked to do which of course was to replace the windshield -- but he also identified damaged and or missing parts and pieces that needed to be prepared. If he would have just said "the job is done, you're good to go" I would have been pleased. But instead he chose to "wow" me by providing a complete recap of what he did and what things to be mindful of. His knowledge was very noticable and his sincere desire to provide a good experience was also very apparent. In a world where customer service is either lackluster or non existent -- I was amazed that Matt delivered truly world class service. Well done Matt!

I am really impressed by the quality of work. We had a difficult time finding someone who could replace our large RV windshield in Utah. Our insurance company couldn't find someone who was able to replace it and the two local RV shops we contacted recommended us to a large national vendor who wasn't able to help us. Mark was experienced with our unique windshield and was able to help us out. I was also impressed by his communication on the day of the installation. He kept us updated throughout the day letting us know he was running on time. Usually you only hear from someone when they tell you they are going to be late. I would certainly recommend his services.

I had an amazing experience with Specialized Auto Glass! I needed my front windshield replaced so I called a bunch of places based on good local reviews and there is a reason Specialized Auto Glass has a five star rating! They offered the best quote. They were able to come out next day. The guy that came out, Matt, was on time, courteous, professional, knowledgeable AND he had already mapped out the area before he met me so he knew exactly where he wanted me to park so he could safely do his job in our Covid world! Also they offer a one year warranty which includes patching up any windshield rock dings for free. I was very impressed with everything about them. I highly recommend Specialized Auto Glass!!!PositivePunctuality, Quality, Professionalism, Value

The entire appointment was the best auto glass experience I've ever had, hands down. Matthew called ahead, showed up on time, was thorough, informative, professional and fast. I didn't know this when I scheduled my appointment, but the last people to install my windshield several years ago (a nationally-known company) had done such a terrible job that the frame was rusting behind the glass (they were just being lazy, and knew that by the time I figured out the damage they had done to my vehicle, they'd be long gone). Matthew didn't even have to tell me about it - he could've just installed the windshield over it, and gotten on with his day. But he pointed out the damage, and even took extra time to correct it (it'll need to go to a body shop to be completely fixed, but Matthew did a great job cleaning it up and protecting it). This is what "above and beyond" refers to. This is the only place I'll use from now on.

My experience was one of efficiency, quality, and convenience. I can’t say enough good things! Matt was so patient and committed when working with me. There was some confusion about the location I was at and he went five minutes in the wrong direction at first, but never even blinked an eye. He never got frustrated and worked at it with me until we cleared up the mix up and came straight to me. He was an absolute delight to work with, 15/10 would call again. It’s so convenient! Normally any services or appointments require me to take time off in my 9-5 schedule, but they just came right to where I worked. All it took was a fifteen minute break and my part was complete. I trusted my car in his hands, and after work I walked out to find my dinky, old, beloved car with a spiderwebbed windshield looking all pampered and happy again. And Matt even in such a short time had already displayed such a strength of character that I didn’t even think twice at leaving him unsupervised with my belongings. Customer loyalty has definitely been earned this day!PositivePunctuality, Quality, Professionalism, ValueServicesInstallation, Auto windshield replacement

I'm extremely satisfied with the service that was offered. I read the reviews on here and decided to give them a call, the whole experience was great. The extremely competitive prices, and the quality of the work done, not mention the guarantee are all reasons that I highly recommend that you should give these people a call. I worked with Mark and I highly recommend him on his own. Cool guy. He was fast, efficient, and very polite. He explained to me the damage that was caused by the last person who installed the windshield (We bought the car used) and did the best he could to repair it. He took the time and put a lot of pride into his work. All around great experience. Call Specialized Auto Glass first.