Simbol Auto Glass

Made an appointment for a windshield on my malibu for 10am the next day. Dropped car off previous night and got a call at 10am for my appointment that the car was ready. What?! That was fast I said, appointment was at 10 and thats when they finished. He say "yeah, we just banged it out first for ya!" I was happy about that. From setting up the appointment to picking it up, every one was great. I have two more vehicles to get windshields on.

The window was busted out and the frame on the right was pried up. They ironed it back down to the best of their ability, and tightened the inside of my door which was loose from years of use, at no extra charge. They also removed all of the broken glass. There was so much glass in the interior of my car I thought it would never all come out. It took a few days for them to locate a window for my old car but it was worth the wait because it looks brand new. The price was very reasonable and I will be back if I need any work done in the future.

I just got a stone chip and I went to safelite and they were going to repair it. I was paying cash and I just wanted it done and none of my info put into the system. They refused to do it because of it. I went where I should have went in the first place! Simbol was honest and willing to make the repair. They also informed me that they could not do it either. They refused to take my money because they are honest people! My windshield has tint on it and they would have damaged it trying to make the repair. Symbol has replaced a number of my windshields and I will always go there regardless of convenience.

Josh at SIMBOL Auto Glass on Fort St. in Wyandotte goes above and beyond. Not only did both he and Simon do an amazing job replacing my windshield, but he also helped locate another part for my vehicle (unrelated to a glass issue) and sent me the link! - - I would definately recommend SIMBOL - these guys are professional, prompt, and very customer service orientated.Price assessmentGreat price

I got my car tinted four or five years ago there assuming that the business would still be in business for his entirety so I paid extra for the warranties for my tints and when I went to go get the warranty work because my back window peeled off three years later, I reached out and they refused service and had no idea who I was and I’ve never changed my phone number or any of the information I provided them after trying to provide a photo of my car at there shop I was turned away, so I was pretty disappointed. I’d recommend going down the street for a quarter of the cost.

Make sure you tell your insurance company to use these guys!!! Unlike Safelite who might seem more professional, they don't care about you for a second. Gino at the Wyandotte location will take care of you and will stand behind the work he does. Simbol is a preferred network provider for windshield replacement for USAA. I'm sure they are also for other auto insurance companies. Safelite is the "preferred" company USAA uses, but after the last time they replaced my windshield and it leaked and before I had a chance to get it back in to make a warranty claim (2 months later when it really started leaking), I got a small chip in the window, so they refused to replace it and told me I'd have to file an all new claim for a new windshield. Never again Safelite, never again. From now on I'm taking my cars to Simbol. Safelite also wasn't willing to cover any of my deductible, Simbol covered $100 of my deductible, which left me paying only $50 for a new windshield.ServicesAuto windshield replacement