Shoals Auto Glass And Accessories Inc

Excellent! They got my windshield the next morning. Took 1-1/2 hours to install. Good price. Excellent work! - As I waited, several others were in shopping and having accessories installed. The employees (I witnessed two employees) were very helpful to all, not pushy to make a sale, did not try to influence the higher priced items...they asked all the right questions to try and help the customers make the BEST decision (tonneau covers, truck box, weather tech mats). -Waiting area with large TV for comfortable wait.

Had a crack in the windshield of my 21 colorado in January. They replaced the windshield and the seal was squeezed out on the inside. I brought it to their attention and they reinstalled. When I picked up my truck I noticed black smudges on my light colored interior trim. They cleaned all of the areas. My rearview is very loose and apparently was not installed properly. I am disappointed with the lack of attention to detail. Even if it was an 87 celebrity it should be done correctly.

Did a great job on my windshield repair. However, I found their pricing to be a bit shady. I called up there and the lady told me $315. I pulled up at the place and the same lady took a look at my windshield and told me $329. And finally, when I went to make an appointment, all of a sudden the price was $349. When I asked about the price change, the lady did not give me an answer. Honestly, I should have just gone to the Safelite in Madison. Edit: somebody from the company called me and said they would reimburse me for the initial quoted amount.

Thumbs up to these folks!! The window on our car got stuck in the down position and we feared we'd need to replace the motor which could be spendy. We called to see if they could help us out, and they got us in right away for a diagnostic. Five minutes after the technician took our car back, he was done and had our window back up and fixed! Turns out the motor got stuck on stupid and just needed a lil knock on the door panel and it came right up. Whew!! They charged us nothing!! Really appreciate their integrity and friendliness! If we ever have auto glass needs again we'll definitely be using them! Thanks yall!!

Had new windshield put in. They left broken glass in my truck. It was all over the dash the driver side floor, steering column. Didn't put wipers back on correctly, they pinched the hose for the water sprayer that sprays on your windshield . Thank goodness my hubs knew how to fix all these problems. Said it would take 2 hours they kept it for 4. Since my remarks here that I made Shoals Auto Glass was more than happy to correct any problems that we had. They did make things right and for that I am truly thankful. They are a good place to do business they just had a employee that didn't care about his work performance. It has been rectified. Thank you Shoals Auto Glass.

My wife was nice enough to take my truck to have a spider crack repaired in my windshield today. I have had numerous windshield repairs done throughout the years and this one was just not up to par. If I pay someone to do a job I expect to not have to clean up their mess when they are done. The epoxy used for the repair was smeared in about a six inch circle around the area and was not cleaned up well at all and the repair had some bubbles present. Hand prints were still all over the inside and outside of the windshield. Spent time this evening just to clean up after the tech. Just a messy job in general and did not seem professional at all. I cannot speak to her experience with the staff but my impressions of the work are not good.