Safelite AutoGlass

I had such a great experience with Safelite! From the moment I called to schedule my appointment, the staff was incredibly helpful and professional. They walked me through the process and answered all of my questions with patience and kindness. When I arrived, I was greeted with a smile and they got started on my car right away. The whole service was super fast, way quicker than I expected, and they made sure everything was perfect before I left. What really stood out to me was how genuinely nice everyone was—from the front desk to the technician. It’s rare to find that level of customer service these days. They even cleaned up the glass and made sure everything was safe and spotless. I left feeling well taken care of and stress-free. I highly recommend Safelite to anyone who needs glass repair or replacement—they go above and beyond to make sure you’re happy with their service!

Had an 8am Appt today and was Welcomed by Doug with a warm smile and greeting. Was advised what was going to be done, given a total and time estimate of 1 1/2 hours. My vehicle was immediately pulled in and work began. At 9am it was pulled out completed. What an awesome experience as my Technician Mark checked me out. He explained again what was done and accepted payment. This is now the third vehicle this location has replaced windshield, why I keep coming back!!! Highly Recommend

Some years ago, I had a less than satisfactory experience with Safelite replacing my windshield in my Subaru, which led me to ultimately get the replacement done correctly somewhere else. However, my most recent rock chip-turned-massive crack required pretty urgent attention, and my insurance worked with Safelite as a preferred and guaranteed vendor. I was skeptical but thought I would give the benefit of the doubt. The Taylorsville location could not have been more helpful, getting me scheduled much sooner than the Tesla service center and being able to take care of it in a few hours. They communicated clearly with me and delicately handled the challenging electronics, ensuring calibration before I left the location. While windshield repairs are never fun, I would gladly return to this location again. Thanks guys!

The worst experience I had with this company. Long story short, I received a text message that my appointment was for 4/3 at 1. Upon arriving to drop off my car, I was told my appointment was set for 4/4 at 1. Cody, supposedly the store manager, didn’t show any kind of empathy that I received a text for today and he just sat there like he didn’t care. We need Cody to be trained on how to handle a frustrating customer, especially if I received a text saying my appointment was for 4/3 at 1.

These guys did an awesome job, preparing my windshield, i had two small cracks that I knew about, and they found a third and repaired the third one as well, if I didn't know where they were, I wouldn't know they were ever there. They did an excellent job, repairing with the cracks. They work very closely with my insurance, which was fabulous. I am changing insurances, though, so hopefully they will be able to work as closely with our new insurance as they did with my old one, fair warning to everybody: If you have to have your whole windshield replaced. Check with safe flight for their out-of-pocket costs. My insurance was going to charge me $1000 If my windshield needed to be replaced, safelite out of pocket would have cost me less than $500.

Driving in from Tooele to West Jordan I got a horrible almost quarter sized rock chip. I quickly looked up finding safelite auto glass did a quick reservation and drove there. They got me in fast and were able to fill the chip it is now almost invisible. They did an outstanding job even cleaning all of my windows. I couldn’t be more pleased my there service and my experience with them. Thanks to them filling in the chip I don’t have to spend $500 on a deductible to get a new windshield