Safelite AutoGlass

I took my window to be replaced on Monday, July 3rd. Customer service was alright except when I called and asked for an ETA, and they told me 3 pm. It was 1:30 pm when I called, and then I got home around 2 pm for them to call me as soon as I got home for them to tell me my car was done when I had called prior. They told me 3pm.. anyways today July 8th as I'm getting out of my husband's jeep, I noticed a dent on the front near my windshield and my paint chipped, so I was confused as to where the dent came from, not even thinking about the window replacement and so my husband tells me to check the other side and sure enough the paint was chipped near the windshield... the worst place for windshield service... had I'd seen that when I first got my car back, I would have asked for a full refund or for them to pay for the damages they caused. Don't ever bring your car here for service the absolute worst.NegativeProfessionalism

Shout out to the very friendly and capable technician from Safelite who switched out our Tiguan windshield on July 3rd. The entire experience was super easy from start to finish, and made more so by the service technician who was also super friendly with the dogs who conjugated at our house from the neighborhood. Top notch service!

not very happy tbh had my windshield replaced abt 2 weeks ago all was well and then it rained. it then proceeded to virtually pour into my car from the windshield not being sealed properly at the top. when i say everything on the drivers side was wet i mean everything. was wet. my steering wheel, my window controls, and my front seat. soaked. asked if they could at least pay to have my seat cleaned as they are cloth and look absolutely disgusting because of how much water got on it and they flat out ignored my request. they’re also extremely lucky my skip button on my steering wheel began working again (after 2 days) because if not i’d be contacting a lawyer right now for water damage.

Safelite replaced my windshield in my driveway, they were quick to get the appointment set up and Derik who installed the new windshield was absolutely amazing. He was professional and very informative with each step of the process. I would recommend this company for your windshield replacement every time.

If you ever need auto glass repaired or replaced, do yourself a favor and call Safelite. I use the Pierce St,Kingston location. Their work is great.The staff is friendly and professional. The entire process is easy and hassle free.

Recently experienced Safelite glass replacement services. The whole experience was quick and efficient and required very little effort on my part. Derik the tech that completed my windshield replacement was absolutely amazing.