Safelite AutoGlass

I noticed my windshield was strucked by something and caused cracks. I notified Geico and they recommended Safelite at Wappingers Fall location. They were AMAZING. From stellar customer service and efficiency to the quality of the replacement I must share how pleased I am all around. Thank You Nate, Ryan B & Ryan for making this process easy and restoring my faith that GOOD customer service still exists.

A rock ended up cracking the windshield on my wife’s car. They had open availability for appointments which was great. Was able to schedule within a day or 2 of the initial inquiry. Ended up dropping the car off the night before using the key drop box which was really convenient due to our busy schedules. Got step by step text updates throughout the process which was nice, and they were able to get it finished in a timely manner. They even swapped the inspection and registration window decals onto the new glass without any issue (other times at other places those would basically be destroyed and illegible). 10/10 would recommend.

I will say these guys are excellent. Install went as planned and even though there was an issue with calibrating the eyesight on my WRX, they troubleshooted till the end and working with the Subaru dealership until resolution. They are beyond friendly and very professional with a human touch. Highly recommend this location.PositiveProfessionalismServicesAuto windshield replacement

I had the windshield on my 2016 Porsche Macan S replaced and found holes in the beige leather dashboard after the tech left. The Hudson Valley Quality Control Manager, Raymond Ziegler, came out to assess the damage. He openly admitted the holes were caused by a tool the tech used due to the tech’s failure in following their own proper procedures. I asked that the dashboard be replaced and was told by Mr Ziegler that there was a process they had prior to replacement. After the failed repair attempt from the interior repair company they sent out, I again asked that the dashboard be replaced. I was then told by Mr Ziegler that the “Team” decided against replacement because of “lots of modules and airbags” in the dash. If you weren’t sure, Safelite doesn’t work on nor are they willing to pay for damages they blatantly admit to causing. He did however offer to have another interior company come out and try to repair the repair. ?????? Bottom Line: They are willing to work on expensive cars just not willing to pay for proper repair.

I had a crack in my windshield and my insurance sent me to Safelite. I'm very particular about my car and I do all the work I can on my own vehicle until its something I don't have the tools/equipment to do and I strongly not prefer other people working on my car if they do not have to but the gentleman at this location were great. It is clear they know what they are doing and they put some passion behind their work and they do their work well. The three guys I met working at this location were professional, quick, and knowledgeable and I would absolutely recommend you bring your car to this location if you need some automotive glass work done. Thanks Wappingers Safelite Crew!PositiveQuality, Professionalism

Had an appointment for 9:30a.m. drop-off and pick-up by 5:00p.m. I had no ride, so I had to stay and wait. Vic got me in as soon as I got there and made no promises but said they'd try to work on my windshield as soon as they could. I needed new windshield and front mounted camera calibration. At about 11:00a.m. Ryan walked into the waiting area and handed me my key and said my car was ready. Wow!!! What a great surprise. I thought I was going to be there most of all day. Great job by both Victor and Ryan. My new windshield is great and even has all my stickers (registration, inspection, parking, and car wash membership) attached back on very nicely. Definitely recommend Safelite at Wappinger Falls Airport Drive!