Safelite AutoGlass

Came to fix a 1/4 inch crack in my windshield, left me with a 6 inch crack in the windshield. Now I needed a new windshield. Replaced my windshield and left me with 3 chips on my hood. I will never use them again, A POS company, at least this location

Awkwardness getting through to an actual person aside, the Carson City Safelight experience was good throughout. They were at my home in less than 2 hours. Nicholas was informative and thorough in fixing windshield blemishes and it took less than 30 minutes. Overall, highly recommended.

Needed a new windshield for being cracked and sand pitted over time. Received a promo and just decided to get it done. The scheduling was easy and I had reminder &/or confirmation message for the appointment. The day of gave me plenty of time to get the vehicle there (even though they had other options available) and the gentleman running the shop made sure I had plenty of time and notice to pick up the vehicle before the end of the day to avoid any problems. The new glass & installation looks great, and I would recommend them from my experience.

Quote was $360 out-of-pocket but they instead use the $500 deductible from insurance. Obviously if insurance is going to be more expensive then I'll just pay the out-of-pocket cost. I attempted to call to get them to change before my appointment but never spoke to an actual human because I was on hold listening to their "all agents are currently assisting other customers" message for 20 minutes. My guess is "all agents are playing on their phone and ignoring the incoming calls". I cancelled the appointment and will be going with a locally owned shop.

I had a fantastic experience with Safelite in Carson City, thanks to Jonathan's (JJ's) exceptional service. He was prompt, professional, and had a genuinely friendly demeanor that made the process seamless. His expertise and efficiency in handling my windshield repair were truly impressive. Highly recommend Jonathan and Safelite in Carson City for anyone looking for top-notch service!

Everything from setting up multiple appointments for my wife and I over the phone to getting the finished product it was seamless and easy. Phillip was the technician for my vehicle and was very communicative with possible impending weather, but even with threatening weather still managed to get it done. Thank you phillip and the rest of safelite.