Safelite AutoGlass

Safelight was very professional… From the first call, I made to them over the phone to their communication with me through the process. The technician was very professional as he called me as promised, on the way and arrived on time to repair of the windshield. Payment was made easy for a credit card out in the field and receipt was sent via email so we could keep it on record for tax purposes in our business. The windshield is now in perfect shape and ready for inspection so we can continue with our business. We appreciate Safelight!ServicesAuto windshield repairPrice assessmentNot sure

Had my truck windshield replaced in shop. Wonderful experience. Made an appointment one week ago to replace car windshield this time. Appointment is tomorrow. Just received a text that my appointment Was cancelled. I did not cancel my appointment. Called and she said maybe i needed to provide my vin number. Which i already did when i made the appointment. Gave my vin number again. Now scheduled me AGAIN. Couldnt keep same appointment. Now im waiting another week for them to come. Appointment in another 9 days. 17 days to get windshield replaced. If they dont cancel again.

I made my appointment online for 2 weeks later for them to come and do my 07 slk, the day the tech called said between 8-12 he arrived close to 12. Once he bent my trim molding on driver side and cracked my windshield he called and said he couldn’t do it because he wasn’t able to put the top down and the sho could, I said you broke my window he said he didn’t think it mattered , I need an inspection and the original crack was on passenger side and would pass inspection he cracked driver side where it won’t pass plus he severely damaged my molding and trim now when I drive it flaps makes noise total sham and waste of time. I will follow up with corporateServicesAuto windshield replacement

I had to have my windshield replaced due to a major crack across the windshield. I made an appointment online after providing truck and insurance information pertaining to the truck that I have. I did double check with my insurance company, but all I was going to owe was the deductible. I receive a notice from my service representative, Dustin that he was about 30 minutes out for my appointment on the date that was scheduled. He arrived on time and was very meticulous when removing the old windshield and replacing it with the new one. He did an excellent job. Very cordial and very professional. I highly recommend him if you have a choice of installers.

Bait and switch. Initially quoted around 1k for a windshield replacement. Then several days later they added $500 for a calibration. Frustrating but understandable. Then just over a week later (first available appointment) they tell me my total is now approx $1900. I asked how is that possible my invoice says $1500. Woman on the phone said they have a different windshield that’s costs more. I needed to drive 1k miles the following day so was stuck paying almost double what my initial quote was and an extra $500 (with no invoice) day of. Complete scam. If your going to charge ridiculous prices for a windshield, don’t wait almost 2 weeks until day of to let the customer know how much your charging them.

The past weekend saw a great family gathering and wedding. Unfortunately, a rock and gravel truck caused a number of nicks in the front windshield our Jeep Grand Cherokee L. With arrangement made to Safelite, from out auto insurance agency, the Safelite service promptly called and made a reservation for the replacement of our Jeep windshield. From the reservation call and appointment, to the service tech arriving at our home...the replacement service was terrific. The replacement appointment was professional, seamless and demonstrated how capable Safelite is, in replacing and calibrating an advanced windshield and electronic sensors We very much appreciate and thank and recognize the skill, customer service and professionalism of the Safelite agencies.