Safelite AutoGlass

We had a great experience with Safelite in Williston! After an unpleasant issue with a safelite office in NY, who failed to complete my repair and leaving without notifying me. Williston went above and beyond to help resolve the problem. They were professional, polite, experienced and very prompt. THANK YOU! We appreciate you!ServicesAuto power window repair, Auto side window replacement, Auto rear window replacement

I had windshield replaced with OEM version on our 2023 Tahoe. The technician was amazing. Very thorough and thoughtful every step of the way. My only concern is the cost of “recalibration” of the windshield. On our car this was done with scanning tool. It is done automatically by driving the car 3 miles. About 10 minutes to complete and automated by diagnostic software in the car. The cost for this service, $499!. This equates to a labor charge of $3000/hr. Unacceptable. At most should have been a .5hr labor charge at standard shop rates. I rode with the technician and witnesses the recalibration process. For the Tahoe it is a ‘dynamic’ calibration which is an easier process than static calibration. Safelite needs to reconsider what is charging customers for this process..feels like gouging.

This is my second terrible experience with this location. It took three attempts to correctly install my windshield, which never actually got installed correctly. They use the wrong parts. And the technicians arent properly trained. The office is equally as rude and Ill trained. They tried to blame poor workmanship on cold weather, which was in the high seventies all week. According to corporate, windows can be instin sub zero temperatures with no problems. But apparently not at this location. If this wasn't an insurance paid repair, I would not even consider this shop. There are other shops that use the correct OEM parts and that fit correctly Go with those guysNegativeProfessionalism

I had an awesome experience with Safelite in Williston! Scheduling my appointment online was a breeze, and the technician who came out was incredibly friendly and helpful. He even went the extra mile to call the office and have them reach out to me when he arrived so we could verify my insurance—something I had neglected to do expecting to pay out of pocket. Because of that, the service ended up almost being fully covered, saving me hundreds of dollars! The customer service over the phone was top-notch, too. I’m so grateful for the care and attention they gave me from start to finish. Highly recommend!!

When I called to make an appointment, they worked on my schedule, which was wonderful. I had an appointment for 1 o’clock in the afternoon. I got there a little bit early, went into a very nice waiting room was invited to sit down and have a cup of coffee or whatever I would like. They took my car right in. Had it all taken care of. A very nice gentleman brought my keys back said it worked perfectly. Everything was fine, if I had any problems please let them know. We were driving out of the dooryard at 1:02! Again my appointment was 1 o’clock. They were about 20 minutes fixing my windshield. Excellent service. I would highly recommend them to anyone.

I recently had the pleasure of using Safelite for a glass repair, and I couldn't be more impressed with their service. From start to finish, everything was smooth and hassle-free. The process was incredibly easy to schedule, and I was able to get an appointment just a few days after reaching out. The technician, Sam, was outstanding. He was prompt, courteous, and kept me updated every step of the way. Sam texted me several times with updates, which made me feel confident that everything was on track. The repair itself was completed quickly and professionally—truly top-notch work! I’m extremely satisfied with the entire experience, and I would highly recommend Safelite to anyone in need of glass repair. Excellent customer service, easy scheduling, and a technician who goes above and beyond—what more could you ask for?