Rock Star Auto Glass

on time, efficient replacement, great customer service, and great price. I have no complaints.. Use them. I had my back passenger side window busted out by the wind blowing my garbage can into my car... I was UPSET. I priced safelight, rockstar, and auto glass fitters. Rockstar and safelight both could do it on monday (my window damage happened on saturday evening) I would have paid extra if i could have gotten it done on saturday but that wasn't an option. Safelight was $150 more and i had to take my car to their chesapeake shop and leave it for the day. Rockstar got back to me on sunday with a quote scheduled me and showed up within the time they gave me not toward the end of the range but toward the beginning took him about 30 min maybe an hour (not a long time) and everything looks great its the only clean window on the car. I suggest they offer detailing with replacements (for additional costs of course). Anyway i'm a happy customer and if i ever need to have a window done again i'll call them first.PositiveResponsiveness, Quality, Professionalism, Value

Very professional and the best pricing around. As embarrassing as it is, I didn’t realize my windshield was already repaired and I thought it was cracked again. I called and had an appointment the next day. Darrell came out and explained how the windshield doesn’t need any further repairs. Definitely embarrassing and I feel terrible for wasting his time. He was very understanding and extremely professional. I will be recommending Rock Star Auto Glass to anyone that needs a repair or replacement. They are top notch!PositiveResponsiveness, Quality, Professionalism, Value

Rock Star Auto Glass was amazing! And let me say that I have NEVER written a Google review, but they were so good they deserved another 5 stars, but I would give them 10 stars if I could. DJ was able to come to my house and replace my windshield on short notice for almost HALF the price that other places quoted me. The other place (with the catchy jingle) couldn’t get me in until almost a week out and they wanted to charge hundreds more than all 5 places I called and emailed for quotes! The other place also charges you extra if you want them to come to you. DJ was so professional. He called when he was on the way and replaced the windshield in less than hour. He even saved my inspection sticker AND the Velcro that secures my EZ pass! It’s hard to find this level of service and attention to details nowadays! I will forever use Rock Star Auto Glass for my windshield needs!! Thanks DJ and keep up the great work!PositiveResponsiveness, Quality, Professionalism, Value

I am not happy to post a negative comment, it's not my nature. My son's car was extensively damaged in an automated car wash in Suffolk back in May this year . That facility called Rockstar who replaced the front and rear glass pretty quickly so the car could be driven while my son went through the process of getting quotes. ( this ended up being over a 10K claim. ) I own the vehicle and live 4 hours away in NC. We got vehicle repair finally completed in late August. Looked great. But there was a problem with rear glass fitment that I did not notice at that time. This is a 2014 Mustang with a large back glass. The glass was bowed and did not align with the sheet metal. After 2 weeks of messages left with the answering service, I finally was contacted by Darrel the owner, who stated he was "out of the country" and did not get the messages. He examined the car, agreed the glass was defective, and replaced it. This was mid Sept. Great. Forward to Thanksgiving, my son came down for the long weekend, and as I have always done, gave the car a thorough detail. At this time I noticed the back glass has scratch marks everywhere, some deep enough enough to can feel with your fingernail. Now I am back to leaving messages, different person each time I call. No response from Darrel. It's as if this 2nd glass came out of a salvage yard. Not saying that's the case What I do know this car is garage kept and has NOT been through another car wash. Sorry for the long winded post. I hope this gets me a phone call from the owner. Disappointed to say the least. Life lesson for my son, don't assume something is fixed properly, check it before you sign off. Still waiting.

I called Rock Star Auto Glass and was immediately taken care of over the phone, and my information was sent to a technician who reached out via text by the end of the day for a next-day windshield replacement. Quickest appointment, and best quote I got after calling several places. They came to my apartment around 9:30am the next morning, and took no time at all. I want to say it was less than an hour to replace the whole thing. The technician was friendly, detail-oriented, and professional - wish I got his name to shout him out. Thank you SO much for helping making a headache of a situation virtually stress-free. If you're looking for quick and quality service, look no further!PositiveResponsiveness, Quality, Professionalism, Value

I came into town from Northern VA to buy a used car that had a crack in it that I didn’t think would fail inspection but it did. After frantically calling about 10 windshield replacement shops from google who barely gave me the time of day, I called Rock Star Auto Glass, and they fit me in the same day because I had to somehow drive back home and pass inspection before hand, later that evening. The tech arrived earlier than expected, was really timely and friendly, and the price was really fair especially for a mobile service! I highly recommend!!