Robinson Auto Glass Experts

Got a windshield replacement for my Kenworth semi for almost $600 out of pocket. Not even 3 days into my first trip out and the window forms a crack from the bottom corner. No rock chip or other foreign object hit it, so I’m not really sure what happened. Called them to see if I can bring it in to let them check it out to see if it was a windshield defect or something else, so I am still yet to see what becomes of it. Meanwhile the crack gets bigger everyday. Will update UPDATE*** The lady on the phone wasn’t very enthused about trying to help me out with this, so I took it to LOGAN GLASS instead and for all you Owner Op truckers that might read this; Logan Glass was over $100 bucks cheaper. Take your rig down the road 👌🏻

I love this business! They are friendly, helpful and experts at what they do. We have had multiple windshield replacements over the last several years and they do such a great job in a very timely manner. The owners are hands on and ensure each of their clients are treated in a way that they want to come back again and again. Thank you John & Karalee for running such an outstanding business and being a great example of entrepreneurship! You guys rock!

I can’t say enough about the wonderful service John Dale & Karalee Robinson provide us from Robinson Auto Glass Experts😊 They were able to come to me with their mobile unit and fix 3 rock chips in my windshield right on the spot! It looks awesome 😎 I do a lot of freeway driving, and those diesels kick up quite a bit of Idaho rocks 😢 They are a preferred window expert with my car insurance, so it was a breeze, with no out of pocket fees! Thanks so much for the great service! You guys always go over and above!PositiveQuality, Professionalism, Value

Scheduled a windshield replacement and left with $4100 in damage and unable to use our car for 3 weeks. Initially we were told that they couldn’t calibrate the vehicle because it had a defect that required warranty work. Took it to the dealership only to be told that when they replaced the windshield they stripped some wires and when putting the new windshield in they shorted out a few components which resulted in our heating elements, lane departure, front camera and some others components not to function. I was told that it was that way when it was brought in and they had the pre scan to prove it. I have information from the dealership to prove otherwise. Pre scan was done almost one hour after they started working on the windshield and post scan was about a half an hour after that. The car was in their shop for an hour and a half. I was told by the owner that the dealership must have caused the damage. After reviewing the cameras with Karalee it was determined that no pre-scan was completed when the vehicle arrived so I’m not sure when the first “pre-scan”happened or how they managed to fabricate the records. After one week with the dealership, robinson finally agreed to pay for the repairs. The repairs were completed around two and a half weeks and then payment was received 3 weeks after they caused the damage from a simple windshield replacement. Although I appreciate that they paid for the repairs, we had to continually call them to make sure it got paid since we couldn’t pick up the car until it was paid for. With that and blaming the dealership for the damage, expecting it to all be under warranty and not taking full ownership of the damage, we will not be back.

I cannot say enough about the experience I had with Robinsons! Upon contacting Robinsons, I was greeted with exceptional customer service. The representative was knowledgeable, courteous, and took the time to explain the entire process, including the costs and the expected timeline for the replacement. Scheduling an appointment was straightforward and convenient, accommodating my busy schedule with ease. When the day of the appointment arrived, the technician arrived punctually at my location. They were well-prepared, bringing all the necessary tools and equipment to perform the replacement on-site. The technician’s expertise was evident as they meticulously removed the damaged windshield and installed the new one with precision and care. The quality of the workmanship was outstanding, and the new windshield was a perfect fit. Throughout the process, the technician maintained a high level of professionalism and paid great attention to detail. They ensured that the area was clean and free from any debris, leaving my vehicle in pristine condition. Additionally, they provided me with clear instructions on how to care for the new windshield and answered all my questions thoroughly. One aspect that particularly impressed me was the use of high-quality materials. The new windshield not only restored the structural integrity of my vehicle but also enhanced visibility and reduced glare, significantly improving my driving experience. Overall, my experience with Robinson's was exemplary. Their commitment to excellence, from customer service to the actual replacement, exceeded my expectations. I highly recommend to anyone in need of windshield replacement services. They have earned my trust and future business should the need arise. Thank you for providing such outstanding service!

If you ever need a windshield or crack fixed, this is the place. We were in our motorhome travelling on the I-15 when a truck threw a rock and hit the windshield, left a good size chip. We called from the road and they said come in we will repair it. We pulled in in our 38' motor home, pulling a 20' car trailer. They were busy, but got right on it . They did an excellent job at an exceptionally reasonable price . We were back on the road quickly. The owner even stopped traffic for us, so we could pull out with our long rig. It was a pleasant experience . I would highly recommend them to everyone .