Right Choice Auto Glass

Amazing customer service, quality, and professionalism. They are responsive and always worked with my schedule. They have done three of my cars a They have replaced my windshield, put on heat control window tints, clear bra, and custom strips on my vehicle - excellent and quality work. I would HIGHLY recommend this shop for any window or tint work, whole call ceramic coating or custom work.PositivePunctuality, Quality, Professionalism, ValueServicesHeat control window films, Privacy window films, Auto windshield repair, Auto windshield replacement, Sun control window tinting, Vehicle window tinting, Service not listed

I called to find out if they re-sealed windshields and how much it would be for a replacement, if needed. I spoke with Jaime and she came off flat and annoyed when she answered. I asked about re-sealing windshields and she was confused about the request, but said no, they only replace. Which is understandable and had no issue with. I know the likelihood of failure with re-sealing. She stated she would need to see the car to see if they have the windshield in stock. I tried to clarify, "If it's not in stock then I would need to wait for an install on another day?" She hesitated and responded "No." Confused, I said, "Because you would need to see the vehicle to find out if its in stock, would I need to come back another day if you dont have it in stock?" She said, "No. We can do it in an hour." It was an awkward conversation but those aren't deal breakers, just life. I was asking a stupid question, but I wanted to figure out if they had their own stock or needed to outsource. The deal breaker was the attitude throughout the conversation. She sounded irritated. A one minute and forty second phone call can make all the difference. I had high hopes due to their rating and reviews. I'm really bummed it turned out this way. 3 stars since I can't speak to their work quality. Response to Owner: I'm glad she's become a great addition to your business. The criticism was about her tone. No, I didn't ask for a quote because the conversation wasn't moving forward and it was clear it needed to end. It's moot regardless. I didn't have a VIN. I'm sorry I shattered her with my feedback surrounding my experience. Hopefully we can, or have, move(d) on and I appreciate your response.

Great from start to finish. Great communication, fast, reasonably priced especially compared to others, clean waiting area with drink and snacks, keep you updated on the process, they keep their cool dealing with difficult people like me and two rude ladies that came in when I was there. They go out of their way to make you comfortable. Windshield looks good, sounds good and they left my car as clean as I gave it to them other than blue tape and a new clean windshield you can’t tell the cars been touched. Clear visibility. Hopefully, I’ll NEVER need to use them again, but I would if I had to. Highly recommended.

Right Choice was absolutely amazing with my windshield replacement. Long before the work began, we had considerable trouble getting my insurance company to cooperate. Jamie was incredibly patient and communicative, sharing updates and exchanging ideas on how best to get the claim through the process. My insurance company seemed determined to push me toward a national auto glass company that shall remain nameless. Having dealt with that chain before, I knew I didn't want to trust them with the multitude of windshield-mounted cameras and sensors on my EV. Right Choice was completely on top of it. The glass looks great and all the windshield sensors still work perfectly. I simply could not ask for anything more from Right Choice, and I'll definitely be back for some tinting!

Today was my first experience at Right Choice. I’ve been to several different glass shops brought the year and I could tell immediately that this was gonna be a great experience. Justin was so helpful from the start. There was no wait and they were very professional and kind. I felt seen and heard and was confident when I left my car. Upon pickup, my battery had died. Justin came out and jumped my car. Didn’t act like it was an inconvenience to him at all… then walked me over to a auto shop down the shoooing plaza to ask them to test my battery for me. Like wow! Just a great place and I’ll be back if I need another window replaced.

I hardly post reviews, but I thought it was important to let James and his team know how important they made me feel yesterday. What's unique about this reviews it doesn't have anything to actually do with the work he did for me . Its the way he took his time out from a crazy busy schedule to help me breakdown possibilities on how to fix my broken sunroof. Felt like 2 guys in the garage figuring out how to approach a difficult job. I left there feeling better about my situation and it's all because someone took a few minutes to not turn profit but to be a great human being ! Thank you James . BTW I was able to remove the glass and did the repair with my Brother-in-law