Rich's Auto Glass

As a local Farmers Insurance Agent, it is important that my customers receive top notch service from a local company. I have been referring customers to Rich's Auto Glass for the past 8 years. They have always been prompt and attentive to the needs of my customers and any time that there is an issue, they promptly remedy the situation. They're better than the national chain competitors. No 800 numbers here!

Excellent service. Every employee was out due to sickness but the boss was there on the job kicking out the glass work at the best prices. He stayed with his quote.You can't beat it. Now i need a side window and he's probably gonna beat that quote as ill be a return customer. Can't go wrong with this guy. The guy is straight up with you and if you just slow down and listen to him he'll hook you up.

When my Jeep was broken into back in 2015, the thieves bashed my driver side window. Upon doing some research I decided to go with Rich's Auto Glass. The level of service and quality of work was second to none. They had their service technician, Issac I believe it was, out the next day. Issac was extremely efficient and had the new window in very quickly. He even vacuumed up the remaining pieces of glass I had failed to pick up. I highly recommend them for any of your auto glass needs. I have referred friends who are equally as satisfied with their work. Friendly staff, quality work and affordable at that! Highly recommend.

Fast, affordable, clean work I didn't even have to vacuum any crumbs from my shattered window. I tried calling Safelite and of course they couldn't do anything within the same day but these guys did they said they would be there between 1:00 and 5:00 and they were there before 2:00. God forbid my window ever gets broken again I will use these guys every time. Will definitely recommend. Here is the before and after.

I had my passenger side front window replaced by Rich's Auto Glass at my home. The weather was slightly rainy so I decided to park my truck in my garage so the tech wouldn't have to be in the rain. I called before hand and asked about the glass in the door and if was to be removed. I was assured it would. Not only was the glass still in my door, but there was glass around the area of the repair on my garage floor. The technician needed to borrow my extension cord, which was given, but he didnt even roll it up or offer to put it away. I love to support small business in our community, but if this is the level of service I receive I will look elsewhere for service.

I have to describe the most horrible situation that one could face when they go to a company for service. My parents had they Motor Home window shot out and was referred to Rich's Auto Glass to have their assistance. A man come to measure the window, when they wrapped the whole the did not complete the wrap well and caused the broken glass to fall all over the road and driveway eliminating the ability for my parents to take there motor home out on the road. A few days went by and they came back, to much surprise, the glass did not fit. Before he left the company told him it should work if he added sealant and it should work. Yea okay, with a gap the size of a ruler. Instead of apologizing and working to get the issue resolved they placed blame on everyone around. Each time the company came out they told my mom she was costing the company money. Guess what this started before labor day, and it is October 8th and the situation is NOT resolved. I do not know if they are taking advantage of the fact that my parents are older people, but it is wrong. They should be refunded and have the situation resolved NOW. If it is not complete by the middle of next week the BBB will here from me. Sorry for those of you that have had a great experience, but this is unreal.