


Quality Windshield Repair
Services / Features / Amenities:
Reviews (10)
Natalie Matured
Edit: The owner says that he didn't work on my windshield. I literally said that in the review. The man is claiming that I have the wrong guy. It was him. I know who I called. I have a master's degree and I know how to read. Not to mention, he's the only windshield repair company that pops up on Google on Schillingers Road. It was him. ... I called to speak to this company to inquire about windshield repair. They didn't say the company name so I didn't know it was them until after I asked. Afterwards, he told me that insurance would cover the chip in my windshield only if I had a $0 comprehensive deductible. I remember my father telling me that our bundled plan did cover this type of repair so I told the man that I would double check with the insurance company and get back with him. At that point, he told me that even if they covered it, I shouldn't use them because it's going to drive up my premiums. To repair a windshield chip??? When I told him I was on the way, he told me to come on in. I didn't think anything of it until after I called two other places after him (because I've learned to be thorough when it comes to getting things done that I don't understand the processes of.) Those other two places declined me because it had been raining all that day. When the second company declined me, I asked them to explain to me why they cannot repair my windshield in the rain. They told me that the resin that they use will cause it to cloud up if there's any moisture in the windshield and they only get one shot at it. Me not knowing this ahead of time, this man at this company was going to perform this repair on my windshield in the middle of a rainy day that had been raining all day long and had not stopped. So first he told me that my insurance company wasn't going to cover the windshield repair because I didn't have a zero deductible comprehensive which was a lie. He really had no right to say that because he didn't even know who I was with. He didn't ask. Then he said that my premiums were going to go up which after I checked with my insurance company, that too was a lie. Then he was going to risk his only chance to fix this windshield chip properly in the rain with all the humidity and moisture on my windshield when no other company would dare try to do it. Contrary to a lot of other people, I don't get mad at people for being lazy. I'm lazy myself, but do not insult my intelligence or take advantage of my ignorance because you don't want to do the paperwork with the insurance company, but you will happily risk damaging my windshield permanently without a thought in the world all the while, claiming that you're doing all this to help me out when you're only helping out yourself. Go to this company if you want to.
Nicole S
Paul was absolutely wonderful! He went above and beyond for me. He was just finishing up for the day when I called to inquire about a rock chip repair, and instead of turning me away because he was "done for the day," he said no problem I got you. He even came to my location! He was friendly and very professional. I will definitely be a returning customer in the future. Definitely recommend! Thanks again Paul!
Ashley Evans
Husband came home with a crack on his rigs windshield and called safelite who, instead of just repairing a simple crack, wanted charge an insane amount and unnecessarily replace the entire thing. I called Paul and with short notice given, he showed up on a Saturday to repair it. Took all of 30 mins start to finish and couldn’t even tell there was a repair done. Saved us and our small business a lot of money and my husband a lot of possible DOT stops. He was super professional, friendly and efficient the entire service. We’ll be calling him first from now on and so will our trucking friends.PositivePunctuality, Quality, Professionalism, ValueServicesAuto windshield repair
Margaret Musgrove
Paul is the absolute BEST! On my way to work this morning a huge rock flew up and cracked my window. I get to work and text Paul with QWR who has fixed chips/cracks for me before and he fit me in today. He came to my work barely 2 hours later and got me all fixed up in about 30m or so and even called my insurance claim in for me. This is the 3rd time I have used him and I seriously can not recommend him enough. Small businesses definitely need our support right now and he is seriously the nicest fella. So if u have a crack or chip give him a call!PositivePunctuality, Quality, Professionalism, ValueServicesAuto windshield repair
Zoe Zirlott
Made a call inquiring about windshield repair after Safelite quoted me an outrageous price and Paul arrived at my house an hour later and got it fixed up in about 20 minutes ! He even provided a lifetime warranty for the repair. Quick, professional and affordable ! He provided an amazing customer service experience and will definitely be the one I go to for future glass repair needs !!!PositivePunctuality, Quality, Professionalism, ValueServicesAuto windshield repair
Tom Tran (Thomas Zew)
Outstanding customer service and quality workmanship! Paul Raulerson is very professional, very friendly with an easy going attitude. I had a windshield crack that was less than 8 inches in length and he was the only one in town that said he could stop it from spreading . The other businesses I spoke to were quick to say 'no' and suggested a windshield replacement. Paul was true to his words and the crack is barely noticeable. I highly recommend Paul to anybody wanting windshield repair.
Address: 650 Schillinger Rd, Mobile, AL 36608
Phone: (251) 510-1076
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