Pro Tech Auto Glass

I continue to have amazing experiences with this company. Let’s face it it’s not a matter of “if” but “when” when that dreaded boulder hits your windshield in AZ. Uggggh! Every time I have a need I find this company super friendly and a desire to accommodate my schedule. And the most important part is they’ve always delivered quality and I’m super picky with my cars!

Discussed with sales need to replace Subaru windshield with eyesight feature. My understanding from conversation with sales representative that replacement included Subaru eyesight calibration. Technician arrived with Subaru windshield. Prior to installation, technician gave me contact information of a 2nd party to calibrate Subaru eyesight feature. Technician stated that the calibration was included with the windshield replacement. After windshield installation was completed, Technician then informed me calibration was not included because he assumed (before he started the work) that the windshield replacement was paid for by insurance. Spoke again with initial sales representative and was told calibration was never included with service and apologized for the inconvenience.ServicesAuto windshield replacement

I called this place because it was the closest to my work location. I was quoted 80 bucks out of pocket (I do not have glass coverage) and I was told they would be to me between the hours or 8am and noon. The tech called me just after 9am saying he was on his way to me. I was not on site but I had left my doors unlocked for him. Not only did they get to my car quick but they also were able to fix quickly and they charged me less than originally quoted. The pictures below are 1st what the chip looked like right after it happened and the second one is after the repair I drew a circle around the repair because I almost can not see it anymore.

Pro Tech was one of 3 choices for companies to use with an insurance claim. I chose them because their ratings were good but more importantly, they are locally owned and I try to support small or local businesses as much as can. I had a problem with my installation, called them to let them & they came out right away to fix it! They took care of an issue caused by their mistake with no headache or hassle! It would be easy to badmouth one problem but I’m more impressed with their service than the glass! Thank you!

Had a great experience with Pro Tech. They worked everything out with my insurance, and when I asked they use the same brand of windshield glass for replacement, the were very accommodating and put extra effort into getting approval from my carrier. The tech who did the install was really nice, very knowledgeable, and got the work done timely. If I ever need more auto glass work done, I'm definitely calling this company

Awesome customer service! I highly recommend Pro Tech to anyone needing wind shield replacement. Travis not only professional at his job? But also great a representative of what a people person is for any customer who choose Pro Tech Auto Glass. And the people who are on the phone getting your info and appointments set up were very helpful and extremely friendly. 10 stars!!!