Precision Auto Glass Ohio LLC

Consumers Beware! Ordered a windshield from Ron. He said it would be 10 days for it to get in. No problem. After 10 days I had to call him to see if it was in or not since he didn't follow up. We set an appointment for 2 days later. Ron showed up 30 minutes late, got out of his truck with another guy and proceeded to look at the vehicle. He then told me I was going to need additional parts before he would begin the job that were dealer only parts. I asked if he could wait a moment and let me call a couple of dealerships to see if they had them in stock, if so he could begin the windshield replacement and I'd go pick up the additional needed parts. He became very rude and stated that he was not going to "stand around" while I was on the phone and said he had other "things" to do. Mind you, this was scheduled for an hour and a half install so 5 minutes shouldn't have been a big deal. He said to call when you have parts and reschedule for a later date. We called back after we obtained parts and he was extremely rude on the phone. He stated that he could refuse to do my work and indeed proceed to tell me to go somewhere else for the whole job. Very strange, I guess he really didn't want to do the work to begin with or wasn't capable of working on a Honda branded car. Ron is very nice on the phone but can and will quickly turn and become very nasty and demeaning, not exactly the way I suggest people run their business. Hopefully this review will help someone in the future looking for auto glass repair. Do yourself a favor, pay a little more and go to a professional business that is capable of doing a repair and takes pride in their work and business.

My windshield shattered after a tire tread smashed it driving on the highway. I took my car here, and he replaced the windshield in about 45 minutes. It was great! Thank you!PositivePunctuality, Quality, Professionalism, ValueServicesAuto windshield replacement

My windshield cracked, and I called two other places first to replace it. Both said they’d need my car in their shop for a few hours and quoted a high amount. Then my dad recommended Precision - they quoted lower, came to my house, and completed it in less than an hour! Don’t go anywhere else!

An absolute class act! The customer service is courteous, friendly, and professional. The technician is very efficient while keeping quality in mind. They takes the extra effort to care about the vehicle they are working on and does so very proficiently. I HIGHLY recommend Precision Auto Glass Ohio LLC in Cuyahoga Falls, OH

Top notch Company! Ron the owner provided exceptional all around service! Ron made a very inconvenient & stressful situation quick & easy! Very knowledgeable, professional job done in less than 1 day! Fit me in during this past 2 day snow storm! Came in on his day off so I could pick up my car! Exceptional service! Highly recommend!ServicesAuto rear window replacement

I took time off from my day to wait for them at the time they said they would arrive. Instead, I received a message saying they didn’t have the part and it wouldn’t be installed for five more days. I was selling the vehicle that day so it made it difficult for two people. Once here, they did an average job.