Payless Auto Glass

These guys are amazing. Very professional and respectful and highly recommend them. The office is is always willing to try and help make it work for last minute needs! The service guys are always accommodating to our craziness needs! Thank you!PositivePunctuality, Quality, ProfessionalismServicesService not listed

Outstanding experience, they're all SO nice. Came right to my house to replace my windshield and went above and beyond when Progressive Insurance jerked me around on coverage. Did an excellent job even in 90+ degree heat! I really appreciate their kindness and excellent, prompt service. Since this is Massachusetts and our infrastructure sucks, I'll probably need a new windshield again and this is my first stop. Highly highly highly recommended (also stay away from Progressive).

I can't say enough good things about my experience with Payless. After going with another company per my insurance company recommendation, Payless came to my rescue. The other company had me wait 5 days for the glass to come in, and it was mysteriously "broken" the morning of my scheduled install. I called Payless, told them my story. They took my number and called around for my glass. Called me back within the hour! Because of my bad experience with the other company, I asked to please confirm when they had the glass in hand before I made an apt. Only a few hours later, I was called back with confirmation and had the apt for the next day. They installed the glass and recalibrated all my safety features. All in one day!!!!! I would recommend to all, give them a call, they will not disappoint!!!

Absolutely exceptional service!! I went there to get a new windshield and they told me not to put one in until I make sure that the problem I am having with fog is not due to another problem and they told me how to go home and make sure. The customer service rep cleaned my windshield professionally at no charge and spent a long time with me.

Just cancel my appointment. When I placed an order of service, they gave me a window of 9am-1pm it is now quarter to 1 pm, and still nobody showed. I called the company to see what was going on, and I get oh the tech has the order but is running behind and will be there anywhere from 1-3pm. No courtesy call to let me know they are running behind. It takes me to call to find out. Not even an apology for their poor service. Smh, very poor business practice and very unprofessional and extremely unacceptable, I will be taking my business elsewhere.

Excellent experience with Payless Auto Glass, and I could not more highly recommend them! I set up a glass replacement for my parents and they could not have made it easier. The team (Chris, Angel, Nick) is professional, courteous, and did an excellent job. Much appreciated!