New and Better Auto Glass & Tint

Every car I owned I bring here to get my tints.. never disappointed me from the time I arrived up until I departed. I thought to leave a review because I actually was looking at the time of operations because I just purchased a Camry and he need tints asap… My truck had a crack across the windshield which My insurance paid full repair cost in addition I asked if he can tint the glass prior to replacement ( I paid out of pocket for that ) he did just what I asked and it was a beautiful job 😊 I love the fact they provide you with a warranty for the tints which I’m certain I will never have to use cause the work is flawless every time! I own now 4 cars and all the tints came/coming from here ! I’m bringing my new car in within the next 3-4 days 😎ServicesInstallation, Auto windshield replacement

My 2012 Mazda Miata had the molding holding in the windshield glass dry out, break, and need replacing. Normally this requires a new windshield since replacing the molding requires removal and reinstall of the windshield, and windshield removal often results in breaking the glass. New and Better was able to remove the windshield, put the new molding on, and reseat the windshield without breaking it! They told me when they quoted the job it would be $150 if they could keep the windshield but $300 if they had to replace it. I was very pleased that they will able to reuse the windshield and save me $150!ServicesAuto windshield repair

I was VERY optimistic about this place because I was referred to them by my cousin. First of all, one of my tint wasn’t done properly. It had a chip at the top of it and the bottom portion wasn’t properly fitted. Also, I felt ripped off. I paid $30 to remove Glue from the 4 side windows and the Back glass. I asked how much would it be if I wanted the Windshield to be cleaned also, and I was told $40. In the end they charged me $40 to clean one mirror and $30 to clean five mirrors. When I asked him why didn’t he tell me it’s and EXTRA $40 to clean the Windshield rather than making me believe that the total was $40, he smiled in my face. His wife trying to explain to me what her Husband meant and I had to ask her to please stop, because she wasn’t there when her Husband was pricing my tinting and cleaning. I just paid and left. NEVER GOING BACK!!! And I made sure went almost TWO weeks before rolling my windows down, so they can’t say I rolled it down too quick.

The first time I went here I had a great experience. I can’t say the same for this time. I was quoted a price on the phone and made an appointment. When we arrived for the appointment, we were told that they didn’t have time to do the windshield replacement until the following day and that it was going to cost $90 more than quoted. Since we were already there we agreed to the price. Approximately 1 week later the we started hearing a rattling. We had an appointment to get some repair work done on the car and asked them to take a look at the possible cause of the rattling. They found that the windshield was not installed probably. I can’t recommend this glass repair business.

I would give it a 1 star but the tints on my other windows were done pretty well. I have a hatchback mazda and it's the first time tinting the car. I got the tints about 2-3 years ago. For some reason my back window is starting to bubble and after looking up other tint places. Can barely see out the window at night. That shouldn't be happening so early. I tried to go back to the place with my receipt to get it fixed and the lady said "It's not water bubbling so we can't replace". The bubbling is due to the heat. Now the prices are decent but in about a few years your tints may look like the pictures of my back window. I wouldn't recommend going if you plan on going back every 3 years. The receipt says life time warranty but only for water bubbling and peeling. Next time I'm going to use a more professional location.

Terrible service and customer service. I went there to replace my windshield and told them from before that I need all my tags to be removed from the windshield healthy. They ruined my inspection tag and when I told them they said we have no magic hands to fix it! Then after s long conversation they accepted to pay for a new safety inspection certificate. They even wrote it on my receipt “come back for refund”. I went there again with my new inspection receipt and they told me we will not pay for your new inspection. After a long conversation with the manager and her boss they told me you can go through law to get your money back! And none of them could talk or understand English enough to communicate with customers! Such a waste of time and money!