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New England Auto Glass LLC

17 Craftsbury Rd, Hardwick, VT 05843
4.7 out of 5 (47 reviews)

Services / Features / Amenities:

Windshield Repairs

Reviews (10)

Ravi Potluri

( 5 out of 5)

We were traveling through NH/Vermont when our windshield cracked. They were able to schedule us within a few days of calling them despite this being the busy holiday season, and the job was done very efficiently. They were extremely friendly and helpful too. Strongly recommended!PositivePunctuality, Quality, Professionalism, ValueServicesAuto windshield replacement

kylann tanner

( 5 out of 5)

Absolutely love going here. They are kind and honest. I've had to go for actual breaks in my windows, and chips. The prices are fair and they help you with your insurance company. On top of that they tell you FREE OF CHARGE if your window is fine. Went there this morning to get a chip filled and they told me that it was just a scuff and would be fine. Asked if I owed anything, and they said not if they aren't fixing anything. We need more honest places like this.

Emily Leslie

( 5 out of 5)

I am an out of towner! They came highly recommended! After being given insane quotes from other companies they were honest and fair in their quote. I had something wrong with the paneling afterwards but Chad came right back, fixed it and showed me what was wrong. I highly recommend any day of the week!!! Hard to find honest car repair places these days that explain exactly what they are doing as they do it so you know what's happening!

Shea McClure

( 5 out of 5)

Called around to the big name places and the guys at NEAG were cheaper, more friendly and local. Other company's wanted to charge me an additional $400 to calibrate my cameras after, NEAG said 9 times out of 10 it is not needed and to wait and see. They were correct, no re-calibration needed saving me $400 in addition to the $80 on the windshield. Replacement was easy and quick, they will be my new go to shop for auto glass.ServicesAuto windshield replacement

Dan Moeck

( 1 out of 5)

I have had winshields repaired/replaced by them in the past without issue. I recently had the windshield replaced on my truck. I had asked them to "be careful" when installing because the truck had recently been paint corrected and ceramic coated. After the install I noticed I had some new scratches and a couple small dings on my drivers fender. My truck was dirty at the time of install and the paint was clean where someone had been rubbing and resting on it. After sending photos and trying to at least have someone come look at what had happened (after 3 weeks of text messages and phone calls) they chose to just deny that they had anything to do with the damage. I hadn't asked for a refund or anything else for that matter so just choosing to deny and not come look at what happened is unacceptable.

Daniel Bovat

( 1 out of 5)

Horrible customer service. Tech would not install window after keeping my car all day because no payment was left (billed thru insurance company. Then I was lied over the phone to by the receptionist. I would go anywhere but there again. Good luck if you do go with them. Count on a full day and crap customer service

Address: 17 Craftsbury Rd, Hardwick, VT 05843

Phone: (802) 472-7123

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