Motor City Auto Glass

They had me waiting for three hours when he could have told me over the phone that the part wasn't going to be in for another three hours. And I think they overcharged me as well. Not to mention the fact he was rather rude when I was standing in front of him and he was on the phone ignoring me! But at least they had my part that's the only reason why they have the two stars

I can't believe I was going to pay $449 to have a side window replaced on my car. A friend told me about this place, we called got a quote, I was ABSOLUTELY surprised when I heard how much it'd cost. They replaced my window in about 30 minutes. I paid what I was quoted over the phone. I looked in my back seat and noticed that the broken glass was gone. I want to THANK the young man for cleaning the glass that was all over my back seat and floor-I was not expecting that at all. I really appreciate you for doing that!

Hands down some of the best customer service I have received in years even while they were busy they were still courteous well spoken and professional,fast and the price was definitely fair Second time not so great somehow, my Bluetooth adapter turns up missing from the middle console, which shouldn’t even been touched while trying to have a rear passenger window fixed and no one was willing to take accountability or even offer to compensate me for the inconvenience I guess just don’t leave anything in the car that you’re gonna have to replace

I just got my driver's side front window replaced here and I am SO happy. I called them around noon today, they got the part in super quickly, and I was able to go there for installation at 2:30pm. They were SO kind and careful and super fast, and their pricing is very affordable. All the techs were very knowledgeable and the owner works right there on premises as well. It's a convenient location and easy to find, which is also a bonus. If anything happens to my car windows again ill know where to go :-)ServicesInstallation, Auto power window repair, Auto side window replacement

I just want to sure my experience at.. Motor City Auto Glass. First, Id like to, thank the owner for the amazing service from start to finish and the amazing price.... Sec, I'd like to thank the gentleman that installed my windshield on my 05 Dodge Ram. The intire team, was very professional.. An deserve to be rewarded for there amazing professional performance. Theses guys work hard and are very professional at what they do!!! I'd highly recommend this place to everyone! I sincerely, appreciate your whole teams service! Thank you! 💯💯💯

Lesson learned. Had my window replaced only to have my door damaged. Owner took no responsibility says he sees this all the time. Set their feeling defeated to see the staff laughing at what the owner said as he walked back into shop. Jokes on you and your customer service and lack of accountability. Someone damaged my door. I rather pay someone more money for a good job if other damage comes with getting a window fixed. Lesson learned: you get what you pay for. … Lesson learned. Satellite me next please. Would not recommend based on lack of accountability and customer service.