Mobile Glass Works

Windshield damage while driving from Louisiana. Googled and read reviews. Support Local business. I was asked to come in at 8am. Didn’t want to but did. Got there a little early and they were ready to go. Service was great and as promised. But the best bit is how beautifully spirited these three people are. Listening to great music some great chats and they were able to recommend places for the locals to eat and get car work. Pats fans as well. WHO DAT! The vibe was worth the early morning! Great New Englanders!PositivePunctuality, Quality, Professionalism, ValueServicesAuto windshield replacement

I’ll try to make this brief. Had a shattered sunroof. Called my insurance company who put me in touch with sunroof Express, who subcontracted to mobile glass works. Had been in contact through texting that everything was set up. He received the glass and then sent a text to say that he couldn’t do it because it was an aftermarket sunroof, and it wasn’t covered by insurance! I said, how is it not covered by insurance when it’s the insurance company that’s reached out to you? He didn’t have an answer for that just said he couldn’tp do it. I called the insurance company and told them what happened. They put another call into sunroof Express, who I have recently learned are the only people in this entire country that deals with this which is why we keep being sent through them. They are not the issue though. They are all very nice, polite and friendly. I will be calling my insurance company back tomorrow to ask them if they still have this place on record because I feel like they should be removed. If they didn’t know how to do the work, they should’ve said so in the very beginning before we ordered the glass and had it sent to them. I appreciate the truth over a lie any day! Of course, Insurance will pay for it because I pay for the insurance to have coverage! Doesn’t matter if it’s aftermarket. The shop that we are now working with Is a little bit further away, but definitely worth the ride. It’s Atlas auto and boat covers in East Haven! That’s who you should give your business to. So something that should’ve been done in a matter of three days took almost 2 weeks because this place doesn’t know how to replace an aftermarket sunroof. Will never recommend them to anyone

I love Mobile Glass Works! I’ve had the opportunity to work with Wayne on numerous occasions. Doesn’t say much about my driving ability, but he is top notch! He has always gone above and beyond to make sure that everything is perfect. Ran into him at the gas station and I was telling him about the windshield recall on my vehicle. He showed me right there on the spot exactly what was going on with it. Took care of it almost immediately. Thank you Wayne!PositivePunctuality, Quality, Professionalism, Value

Wayne, Sandy and the guys at Mobile Glass are the best of the best. I don't generally leave reviews but definitely felt their quality and service deserved a mention. Sandy got me scheduled for a Monday but it was Friday when I called so she squeezed me in at the end of the day to install "crash wrap" which took them 10 minutes.. no charge and it was so nice not listening to my not so MacGyverish patch job. They had me in and out on Monday before I could finish my coffee. Their price was excellent, much less than I had expected. They went well above what the job was to install a window after my truck was broken into. Whoever did it spilled something all over the back seat which I hadn't realized and they cleaned all that up AND got all the gazillion pieses of glass. If you have ever had a broken window you know that their is glass in every place that has a spot for it. Just that part should be a service on its own! I enjoyed visiting with Sandy and got some great recommendations from Wayne for some bodywork I needed. Thank you guys for making my day after enduring the whole painful process when your vehicle is broken into. You are a class act.

Mobile Glassworks is an amazing business, ran by even more amazing people from top to bottom. My windshield was damaged and I had to go through insurance, from the moment Mobile Glassworks was contacted, they were very responsive and went to work quickly to get everything sorted and in order for me to come in. They were very honest and transparent on wait times and how long it would be until the proper materials arrived. I needed the OEM windshield due to safety features and they were also able to recalibrate everything properly. I walked out with a perfectly functional windshield and very pleased. Highly recommend going here for any auto glass related issues.ServicesAuto windshield replacement

Wayne and his team were very professional. Due to a misunderstanding, the insurance company provided incorrect information to Mobile Glass Works. Wayne quickly adjusted and was able to replace the windshield as scheduled on the same day. They were flexible and charged very reasonable rates. (The replacement was ultimately NOT covered by insurance.) Mobile Glass Works should be used as a case study in how a modern business should be run. Don't go anywhere else!!PositiveProfessionalismServicesAuto windshield replacement