Max Auto Glass

I could not be happier with Max Auto Glass. I filed a claim this morning, received a phone call from Jen a hour later, and here I am three hours later with a phenomenal repair on my windshield. The crack has virtually disappeared and I am 100% satisfied with the repair from Anthony. He said give him ten minutes and he was spot on. Ten minutes on the dot. Professional and courteous. I recommend them 100%. I went with Max Auto Glass based on the reviews and from a subpar experience with the insurance suggested auto glass place last time I needed a windshield repair. I am so happy that I did, because I am extremely satisfied.

Max Auto Glass has the most kind, responsive and professional office staff (Wendy) who promptly booked us an appointment, and their punctual and knowledgeable installation guy (Frank A.) both of whom take great pride in their work. What a group of friendly and helpful employees!! Should I mention that our insurance preferred service provider, Safelight (garbage), quoted us a 5-week delay at the earliest because they didn't have glass in stock. Max Auto Glass had the windshield and Frank was able to install the glass at 8AM the following day.

My experience with Max glass through BrakeMax was excellent. The Service Technician, JUAN at the 6560 N Thornydale Rd Tucson, AZ, location was very helpful I had an issue with the interior rear view mirror coming off the windshield. Juan was able to explain that it’s a common issue with the vehicle due to the way it mounts. The best part Juan was able to give me two options. He said if I was able to lock it back into place. It should fix the issue or I could bring the Van by the Max Glass shop. This was greatly appreciated and helpful. It saved my company that I work for money for any repairs and the time that the vehicle would be down. The vehicle is a wheelchair accessible Van, so in addition Juan helped the company with time and money resources. He also helped our patient’s make their appointments.

Well what gives this experience five stars is due to receiving a brand new windshield without hardly any effort on my part. I took my car in for an oil change then received a call about the glass. Right after I had it replaced in the last accident, it started cracking from the side and up in a weird pattern like a manufacturer error. Then a rock hit it, it was so messed up- but I had this little window through it out the driver's side that let me see to drive. Basically I needed it replaced badly. At first I thought he was just trying to sell me something but said we can try and get insurance to pay for it. Third party call I didn't really expect her to approve it but she did. Now I'm looking out a new windshield as I write this. They came to my work and did it flawlessly. I wasn't even there. And all for free. So giving these five stars feels totally right... Thank you guys!

I used Max Auto Glass for the first time on June 16. I had 3 large cracks in my windshield and it needed to be replaced. My insurance doesn’t cover glass repair so I just randomly selected 3 different companies to get quotes from off the internet. I was quoted $1040 and $900+ by two of them. Max Auto glass quoted me just under $700. They stuck with the exact amount they quoted me. No hidden fees or up charges. Their procedure and method is also much more precise than the other companies’. They use lasers and high tech equipment at the location to make sure the installation was perfect. The other companies would come to my house to do the replacement but I opted for Auto Max’s precise methods. Auto Max also got me an appointment for the next business day and did the job in a couple of hours. Very fast. Scott the director was very professional and explained everything clearly to me. Jose replaced my windshield perfectly. I will use Max Auto Glass in the future for all my auto glass needs.

Excellent customer service! I took my car in at noon for an oil change at Brake Max in Sahuarita and they asked if I wanted my broken windshield fixed. Within 5 -10 minutes I got a call from Max Auto. Glass. The gentleman I spoke to called my insurance on a 3 way call so I could file a claim to replace my windshield. This all took less than 10 minutes. I got an appt for later that afternoon and they came to my house and replaced it. I got a $50 credit card which I had sent electronically to Brake Max; I was able to apply it to the cost of the oil change. Highly recommend them.