M & M Auto Glass And Trim

Completely rude customer service. I called to obtain information about window cleaning for my home, and the female who answered completely lacks proper phone etiquettes. Just said hello (no greeting of the business) when she answered the phone: I asked if this was the company and she coldly replied, "Yes, it is.". I asked for her name, and she repeated her same response "Yes, it is.". I asked for her name again, and she hung up rudely. See ya, will not recommend this business, at all.NegativeResponsiveness, Quality, Professionalism

Called for a repair today and they were able to squeeze me in, which was a relief since I was worried about the chip getting larger. The repair looks nice and I am hoping it does not spread. The price for a repair was $50-$70 less than Safelite and another franchise. I prefer to go to family owned businesses since their staff seems to be more knowledgeable and experienced. My father recommended M&M, he had a windshield repaired 11 years ago that is still holding up! Glad I took his recommendation!

What a little gem Ive found in M&M Auto Glass! After a stressful experience trying to get World Hyundai to replace my windshield, I found M&M via Yelp. They completely took the stress off of me, worked with both Hyundai and my insurance, and replaced my windshield in less than an hour. I noticed later that they even salvaged my city sticker and put it back on. I now have another crack in the passenger window and will definitely go back there. Wonderful customer service and very professional. Highly recommend!PositiveResponsiveness, Punctuality, ProfessionalismServicesWindow installation, Service not listed

A couple minor concerns like the sensor for my auto start was mounted off center and cockeyed, but I didn't notice until I left. I'm sure if I went back they would fix it. They were wonderful guys. I even asked them to save a particular sticker on the windshield, and not only did he, but he used clear tape to save it and reattach it to the new window. Cost less than my deductible, and they were done in less time than promised and kept it clean. (Not that my 12 yo car is all that clean! But no glass or sign they were there save the now unmarred windshield. Highly recommend.

Just recently worked on my historical law enforcement vehicle I'm restoring. They replaced my headliner sail-panels and visors so it would match. I had a crack in my windshield as well I knew about but after careful explaining from the guys I decided to just get that done as well. Mike & Rob I can't thank enough for the quality of work and professionalism. Outstanding customer service! I have gone to this shop with my dad since I was a kid one of my main reasons always going back. Never any problems.

I had scratches in my windshield from something getting caught in my windshield wiper blade and had to get the entire windshield replaced. After getting my windshield replaced, I drove straight to get my windshield recalibrated at the dealership. Upon driving home, I noticed that there was a scratch on the interior of the brand new windshield as well as other small hairline scratches glittering in the sunlight. Same day I got the new windshield, I drove back to M & M and was told that they might be be able to buff it out but I would have to come back another day. After my return appointment, I was told that the interior scratch wasn't there when I picked up the vehicle and it had to have been done at the dealership. I called the dealership, during calibration nothing touches the windshield let alone the interior. I was told by M &M that the interior scratch could not be buffed out, and to try not to look at the scratch and that and that my warranty does not cover the scratch because M&M was not responsible for the damage. Very disappointing and frustrating experience. One year later my windshield is leaking.ServicesGlass installation, Auto windshield replacement