Image of Jones Auto Glass & InstallationCredit: Fred Jones
Image of Jones Auto Glass & InstallationCredit: Fred Jones
Image of Jones Auto Glass & InstallationCredit: Fred Jones
Image of Jones Auto Glass & InstallationCredit: Fred Jones
Image of Jones Auto Glass & InstallationCredit: Fred Jones
Image of Jones Auto Glass & InstallationCredit: Fred Jones

Jones Auto Glass & Installation

3285 E Rosita Cir, Memphis, TN 38116
3.8 out of 5 (28 reviews)

Services / Features / Amenities:

Windshield Repairs

Reviews (10)

Dra Woody

( 2 out of 5)

Windsheild wasn't replaced properly and caused leaks in a my new vehicle. Owner was very slow to respond when I tried to have the issue fixed and I felt like the only reason the issue was corrected was because the dealership that I bought the car from paid for the replacement and Jones didn't wanna lose their business. Very disappointed with the customer service and quality of work. I would recommend finding a company that insures their work before doing business with this company.

Tierney Knowlton

( 1 out of 5)

Jones told me he was coming in between 10 and 11 to fix my windshield. He didn’t call or show up. I finally got in touch with him and he said he would come at 5:30. He didn’t come at 5:30 either. He was referred to me by someone. I definitely wouldn’t recommend doing any business with him. Very inconsiderate of others time.

Mary Lollis

( 5 out of 5)

Completed in 1hour in my driveway! More than affordable! Jones Autoglass is an awesome service on wheels! Thankssss Jones!

Darlene Webb

( 5 out of 5)

Prompt, professional, and good work. I highly recommend this small business.ServicesAuto windshield replacement

Roan Gaston

( 1 out of 5)

I made a appointment with this company to have a window replaced they didn't follow up never return my calls and three days later im still waiting. I wouldn't recommend this company.

Komaca Glass

( 1 out of 5)

**Extremely Poor Windshield Replacement Service** ZERO0️⃣ STARS0️⃣0️⃣0️⃣0️⃣0️⃣ I recently had my front windshield replaced by Mr. Jones himself from [Jones Glass & Imstallation], and the experience was nothing short of a nightmare. Mr. Jones failed to properly install the windshield, neglecting to glue it correctly from the driver side to the passenger side. As a result, I could hear and feel a significant amount of air coming through the windshield while driving, which was both distracting and concerning for my safety. I made numerous attempts to reach Mr. Jones to address this issue, leaving several messages over a span of days. When he finally decided to return my call, his response was shockingly unprofessional—he was aggressive and used foul language. Furthermore, I left additional messages during business hours on Monday, June 10, 2024, and Wednesday, June 12, 2024, but received no response whatsoever. This level of service is absolutely unacceptable. The poor quality of the windshield installation and the abysmal customer service reflect a terrible business practice. I strongly advise against using for any services, as they clearly lack both the technical expertise and the basic professionalism required to serve their customers adequately.

Address: 3285 E Rosita Cir, Memphis, TN 38116

Phone: (901) 553-6225

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