Jack's Auto Glass & Parts

I just got back from Jack's and I want share a really good, No nonsense, experience. I have a Ford Transit connect, 2010, and last night someone busted my window and stole some tools. My insurance company couldn't get anywhere to make an appointment for me until 3 days from now. No way was I going to unpack my truck and leave it out on the street with no window and more possible theft or damage After spending an hour and a half online and on the phone trying to find someone who could do it today, I found Jack's. Chuck literally ordered the part while I was on the phone and told me I could show up in 2 and 1/2 hours. I did -and got it done today. Price was as quoted on the phone and I didn't have to fill out a zillion forms trying to get my personal information... That means I won't have to suffer through deleting a thousand emails in the next 5 years. Bonus: I left my really nice coffee travel mug there ... And they called me to ask if it was mine. Obviously, I hope there won't be a next time, but if there is, I'll skip the insurance company and just go straight to Jack's.

After finding someone had busted a window on one of my car doors I contacted my insurance company who suggested I pay out of pocket since my deductible was more than the window, they recommended Safelite. I made an appointment with them 3 days out (1st available). Then a few people told me to contact Jack's. So glad I did, after getting a quote that was about half the cost Safelite wanted to charge me, I canceled my appointment with Safelite. Jack's ordered my window on Tuesday and Thursday morning I had it replaced in about 2 hours. Great service, nice and helpful staff at an affordable price. Will definitely recommend them to others. Oh and they are good to animals, specifically cats. Love the office cats, especially Rocky!!

Recommended by my father, my right rear window was shattered from someone attempting to break in it. I have a 2020 BMW X4, Saflite told me they couldn’t repair my car until Tuesday of next week, I called multiple shops for them all to say the same thing and quoted even more money. I called Jack’s around 9:30a and Adam took his time calling multiple suppliers looking for the part and privacy window that my car came with and told me to come right on in. I arrived at the shop by 12:57p and the front desk receptionist called the supplier shop that was closing at 1pm and made sure they sent over the part. I was expecting my car to be done the next day and at 4:55p today I was called that my car was finished. Adam made sure my car was pulled in the front locked up and the worker who helped with my car was outside waiting for me to pull up after their closing time. My window looks just like the others, the tint matches perfectly. I am very pleased plus Jack’s was $150 cheaper than safelite!

I can’t say enough good things about this place! From the moment I arrived, the customer service was top-notch—friendly, professional, and incredibly helpful. They answered all my questions and got to work immediately. I was genuinely impressed by how fast and efficient the entire process was. The team clearly knows what they’re doing and takes pride in it. It’s rare these days to find a business that values both quality and customer experience, but this shop nails it. Quick service, excellent craftsmanship, and a friendly team—what more could you ask for? Oh, and a few in-house cats that are adorable! I’ll definitely be recommending them to friends and family!

What an incredibly pleasant experience. I called and asked for a quote to install two windows in my car. Didn't need to make an appointment, so walked in. Was greeted immediately, told them I was going to wait & had a seat. The staff was very nice. Had a great time with the very friendly office cats. Wound up having to leave and came back next day to pick it up. We withing was done, they cleaned the broken glass up out of the car and my bill was exactly my quote. I know some people are complaining about the cats, but in my book, it shows the staff has compassion for animals. They are well taken care of and it didn't bother me at all that they were there. I commend the staff for helping the cats. Jack's will get my business & I will send everyone I know their way. Definitely a pleasant interaction all the way. Thank you guys! You are great! 💖😻

Save your time and money. They ordered the wrong style windshield. I couldn't wait another week...so I let them install what they had. So instead of them taking their time getting my inspections stickers off/or cutting the old windshield around them. They ruined the stickers by ripping them. They didn't even have the courtesy to tell me...I had to find out on my own. They would not at least attempt to compensate for the damage stickers. Instead they argued me down about how it's the law to have your stickers replaced. Long story short...spend the extra money and go to a place that takes pride in their work and respects their customers time and money.ServicesInstallation, Auto windshield repair