Hometown Auto Glass

Best Auto Glass Shop in the Capital Region. I run a truck shop maintaining a fleet of Tractor Trailers and I call these guys every time I need one of the big 1 piece windshields replaced. They show up same day and work unbelievably fast, while still having some of the highest quality work I've ever seen from a glass shop. If you want it done right the first time call these guys.

We broke the windshield in our Honda Pilot, we stopped in to have it serviced yesterday morning by Hometown. We received great service, everything up front and honest. We were given a very nice loaner for the night (free of charge) and have our Pilot back in working order. I will be telling anyone who asks about auto glass to come see Hometown Glass. Fantastic service!

After a rock cracked my windshield on rt 787, I went to Hometown based on a recommendation by my friend who is a mechanic. They got me right in, they accepted State Farm Insurance's pricing and sent me home with a loaner car so that my wife didnt have to pile the kids into the car at dinner time and pick me up there after work. The car was ready the next morning before work. The three guys who were there were all great and they did a flawless job. Definitely the place to go. I hope I never need to replace another windshield; but if I do, I'm absolutely going back.

I see a lot of reviews for this company based on how they operate their motor vehicle. For starters one thing to keep in mind is these folks drive hundreds of miles a day, would estimate about 100,000 miles per year - plenty of practice as to not be a concern on the roadway. If you got cut off- you were probably the one not driving very skillfully. Secondly and more importantly- when it comes to timeliness and quality- these guys are second to none and stand behind their workmanship. Hometown specializes in glass replacement on heavy trucks as well as passenger vehicles and anything with a window that is not stationary-PositivePunctuality

In May-June they changed the windshield of my vehicle, few months later the front camera detecting the front collision stopped working, I called them twice but they are not taking responsibility and rather telling me to fix it through the dealer. Never recommended any such service who don’t own it nor it. Safeligjt would be good option for future that I would highly recommend it for everyone.

They were arguing with me on the phone and didn't give me straight answers. I inquired about getting my quarter glass removed and resealed to fix a leak. Just told me to bring it to shop despite telling them that I have personally investigated the leak with a water test and that it was about a 3-4in break in the seal from erosion and age of the seal. Told me that it would cost over $900 to get just the glass part(rip off, been quoted $550 for Subaru OEM by another shop) or that they possibly just squirt some sealant between the glass and metal(not a proper seal basically and not a proper service). I would of been okay with it if they told me that they couldn't do it due to liability without wasting my time and energy to have me visit the shop if they just end up saying the same thing. In any case, the person who was on the phone with me got argumentative and heated just because I was calling around for quotes from different shops. This rattled me up because a consumer has the right to ask around and this person couldn't respect that. They told me to just go to the other shop and hung up on me in a hurry. I wouldn't recommend anyone go to this shop. They cannot treat you with respect and are not straightforward with you. It leads me to believe that they don't have liability insurance(constantly avoided questions to this or near it) and would rather take shortcuts than just fix the problem the right way.