Glass Enterprise Auto Glass

I needed my car windshield replaced for my Honda CR-V 2001. They said it will cost me $170 to get it replaced. I called them again to confirm the price and they said its $185 with tax included. So I made an appointment for today and after my car windshield got fixed, they charged me for $192.38. I don't get it. I'm so upset to how dishonest they are. The older lady that helped me today, was not very friendly. She's rude. I'm very disappointed. Also, my rear-view mirror is ruined.

Quick and got us in after having a windshield replaced a month prior it was still leaking air in. When going down road could hear noise like wind blowing thru a blade of grass between your fingers. Incredibly annoying. Service man told me if not leaking water then it was sealed fine. Yet back on the road again as I drive a semi. 6 stops later in the week finally decided to call the heck out of the entire window again myself. Finally fixed the problem. One of those times fast service doesn’t seem to be good. Might want to look someplace else that will take time to make sure done right first time. Because window wasn’t replaced right and follow up visit did not fix it either. Had to do myself.

They are very disorganized. I had been referred to them to get my passenger side mirror replaced. When I called, I explained the mirror had been pulled out and the inside motor needed to be replaced as well. They said they would call me when the part came in. Never got a call, so when I called to follow up, they said oops sorry we forgot! I try to schedule an appt, they said no just stop by, it will take 10 mins. So I stop by, and nope they can’t do it because it’s going to take a few hours with the motor..... I tried to tell you this in the beginning! So then I tell the guy okay, I will drop my car off Friday evening so he can work on it Saturday and I will stop by around 12 to pick it up. Guess what?! Car not done and the guy isn’t even there today! Wow! I get a call and guess what? He forgot again....Worst service I HAVE EVER EXPERIENCED IN MY LIFE!

Would like to give this company a big thank you. When my rear window shattered out of nowhere I was pretty much in need of instant repair. I called many places in the area and they were the only ones that could get me in same day and at a very affordable price. Next day I noticed leaks and the defroster grid wasn't connected. Turned out the leak was my washer fluid pipe but they did connect the defroster grid and even fixed the washer fluid tube. This company gets my 100% satisfaction. I'm very happy with the service they offered.

I called and spoke with Paul on the phone, who was very kind. I walk in and the receptionist is so rude to me. I explained that I talked to Paul on the phone to which she stared at me. Didn't say anything but was looking at me, waiting for me to say something? I don't know... Paul fixes my windshield, and he was kind; the job was done well. But waiting in there with this lady who seems new or clueless? Two other customers came in the meantime. She didn't know where their keys were, or one of them, the vehicle itself! I go to cash out and she doesn't say a word. She even answers the phone and ignores me as I'm standing there with my checkbook. Though Paul was great, I don't think I'll bring any business there again. Receptionists are your first and last impressions of a business. I suggest they hire someone A LOT more in tune with the business.

They did what no other glass place could do. I have a 06 Roadtrek Camper Van with a broken out window that was not replaceable by the manufacturer. I had another glass company "fix" it, and it looked terrible they used plastic lexan and screws. Paul ordered the correct tinted temped glass, rebuilt the frame of the window and installed the glass. It looks seamless and factory. Other Glass companies I took this to just said NO. Both times I was out there I saw older expensive high end classic cars, and hot rods that he was working on. If the owners of these cars trust Paul to work on them, it shows that he takes care and has the talent to work on anything. So thank you for a job well done.