Glass America (Formerly Jeff's Auto Glass)

Getting the windshield on my Maserati granturismo replaced , booked a week in advance the day before my appointment they call to tell me it’s more than I was quoted by $100 . Not sure if they just expect people with “higher end” cars to pay any amount but I find it ridiculous . Not only am I paying $450 to have a windshield installed that I’m providing they can’t even give me a time for install so I’m suppose to leave my vehicle 8am -5pm for a job that takes 1-2 hours. I live almost 2 hours from the dealership there replacing it at so between my drive and a follower there & back twice on one car and once on the other it’s 400 miles, I wasn’t entirely upset enough to even leave a review just because of the time and mileage concern but up charging me right before is wrong in my opinion.

Jeff's Auto Glass is great for me because they are partnered with State Farm. I have the $100 deductible windshield policy through SF. I was able fill out an online form on the SF website, pick Jeff's as my service shop, and then Jeff's called me to schedule an appointment. That part is absolutely fantastic in my opinion. The people and process are terrific. I have had 2 windshields replaced at Jeff's. Same car, once a few years back, the other time was last week. The first time was perfect, no complaints. This most recent time was a bit different. My inspection stickers were removed from the old windshield (obviously), but then not reapplied. Instead, I noticed they were rolled up in my cupholder when I got home. When I tried to stick them back on myself, they wouldn't stay. I'm not sure what happened, but 2 things, 1, I know this if not the norm - sticker reapplication is standard 2, I was not told that there was any issues with the replacement process. I expected everything to be good to go. Not a huge deal, but now I have to go to my inspection shop and pay for another set of stickers. Kind of of annoying. The second issue took me a few more days to notice and was more difficult to correct. I tried to use my windshield wiper fluid and the pressure was super low. I'll spare you the troubleshooting, but I am very confident that during the reassembly process, the fluid hose was improperly placed in a position that caused it to get pinched. And it wasn't just in a bad spot, the hose was re-routed incorrectly, so that made fixing it more time-consuming. I ended up make-shifting a workaround, but couldn't make it perfect without tearing into the trim more than I would have liked. Great process, good people, one flawless experience, and one experience that caused me some decent headaches and extra time than necessary.ServicesAuto windshield replacement

10 stars out of 5! My windshield cracked in Georgia. On my way North, I called cousin Ed for a recommendation for when I got to Pittsburgh PA. Jeff's auto glass relayed the call with my insurance company for me, and we did all of the preliminary information right over the phone, and made the appointment. Tim from Jeff's Auto Glass, knows his stuff and did a fast professional job, right in the driveway for my convenience. He also noticed a potential problem with my wiper blades so I will get that fixed. Tomorrow, early, I am off to New England feeling safer. Of course I gave him a tip! Good work! Thank you, Tim!

1971 Chevelle, It was the first car I bought, just cant part ways with it, and it was very reassuring that they sent some one who has experience with older car window installs, He even let me help with the install which is every car guys ideal, to work on their own car , even when its something they dont know how to do. I will definitely be using these people for my 84 Blazer that Im redoing. I called on a Monday morning and it was installed the next day... great service, great price, thank you

I was very impressed with Jeff’s auto glass. From the time I called to schedule an appointment to the time my car was done, it was an excellent experience! The receptionist that made my appointment was very knowledgeable and courteous. When I arrived the inside was very clean and they took my car back immediately. I waited for my windshield to be installed. It was quick and they did a fantastic job! Thank you to everyone at Jeff’s that made my experience easy. I would definitely come back if I had another issue with my cars glass!

Stopped into Jeff's to see about getting my car windshield replaced, spoke to Tim and I was really impressed with his honesty. He told me the crack in the windshield was a stress crack and explained it might be possible to get it fixed through my cars warranty. Turning away business to save a stranger some cash shows true integrity that you just can't find anymore. After speaking with my dealership it turns out while the damage would normally be covered I just fell outside the 1 year warranty. So here I am back at Jeff's where Tim has not only earned my business, but my trust.