Eastside Mobile Auto Glass

Repaired very tiny rock crack on my windshield just for safety. Took 20 minutes. It was not very noticeable before fix, but it is even more noticeable after fix and more bothering. And one of the hole is even black. After researching more online, I believe for this small size crack, it could be done better. Not happy about the result. Update: I have called the shop and leave my contact. I am waiting for general manager to call me which have not happened yet.ServicesService not listed

Short summary: Glass dust and small shards left all over my interior after windshield replacement. Let me be clear that the employees are nice, this is a process problem. I had just gotten my car detailed next door and went to this place to take care of a hairline crack in my windshield in the same parking lot afterwards. I picked up my keys a few hours later and there was shards of glass on both front seats even on the paper receipt from the interior detailing I had done 3 minutes prior to drop off. I tried picking one shard up with my fingers but they were so small I just immediately cut my thumb and started bleeding. I went back inside to ask if they had a hand vacuum I could borrow and get a bandaid and they did vacuum the drivers side. I pointed out the passenger side had glass as well and they got that too, but there’s simply glass dust and little shards on every surface in the front half of the car. I have no desire to give employees a hard time when they are nice and just following protocol. However, the protocol should include covering interior surfaces with a drop cloth or in the very least wiping things down afterwards. Having so many glass particles in my car is not only dangerous (already cut me) but really disappointing considering I just had my car detailed and wasted money.

Great and quick windchield service (1.5hrs total), but why can you not clean up after yourselves and WHY do your technicians have a need to use my passenger front door as their stepping ground for this service? Given the weight of a technician, this can sag the door and damage not only the interior of my car, but the door itself!!! An hour ago, I was a happy customer driving away with a brand new windshield, until I noticed the dirty footprint. This is my 3rd time using this service, and the first time I see this.

Had to wait a couple weeks for an appointment. Fast service, windshield replaced in under an hour. They have Wi-Fi and a desk you can sit at which was nice. My car was left very dirty with bits of rubber everywhere and black stuff all over the interior of my car. I had to wipe down my entire interior in the front. Also a bottle of glass cleaner was left in the car and the hood was not latched. I decided to stop for coffee before leaving and I'm glad I did otherwise I would've gotten on the freeway and potentially had my hood flip up and smashed into my windshield. Honestly that alone is a huge safety risk and I should give them one star just for putting peoples lives at risk

These folks are great! Very professional staff and they did a perfect job replacing my windshield on my 2023 Outback. The process was completed in a couple of hours and you would never know that my windshield was replaced. The quality of work is from Eastside Mobile Auto Glass is significantly better than going through any of the national chains and I highly recommend going through these folks for your auto glass repair.ServicesAuto windshield replacement

Unbelievable service! I had Safelite scheduled to come out on Saturday around noon. They called and cancelled the morning of (7:16am to be precise). I had already waited too long to get my window fixed so I decided to call around. Eastside Mobile Auto (Allstar Auto Glass) was able to schedule me next day, coming to my home! AND it was HALF the price of Safelite! Not only was the price exceptional, so was the service. I wish I could remember the gentleman's name! He arrived at 1:14pm and was done by 1:48pm. He was kind, professional, and patient with me. He vacuumed out ALL of the glass along with the rest of my car. I wish I could give you guys 100 stars!! Thank you doesn't seem to justify the gratefulness I have for you guys!