Collision Auto Glass & Calibration

I've been putting off getting my windshield replaced for far too long and finally decided to get it taken care of. I got an immediate response with my inquiry with a quote and they even offered to get me int he next day. I wasn't able to make that appointment but they got me in when I was available next. I was honestly shocked how quick I was able to check in and how friendly everyone was. You don't always get both of those amazing qualities in one! I was even able to camp out in the waiting room with my computer to get some work done while I waited. I was even more shocked when my car was done in about half the time they'd quoted. The checkout was even quicker than checking in, too. There was also an office dog that popped up behind the counter to say hi. It was a cherry on top of a great service. I will definitely go back to them and tell all of my friends about them!

The original windshield on my 2021 Audi Q5 developed a pretty bad leak along the top edge that would let water in at the car wash and during heavy rain. Collision gets really good reviews so I contacted them through their site and Brad quickly emailed back. We spoke on the phone a few minutes later, discussing the options for OEM glass vs. non-OEM, and I had an appointment for the very next day. After arriving, it was confirmed that it was an adhesion problem and the glue was letting go along the top edge. I hung out in the waiting area for about an hour and a half while the windshield was replaced, signed some papers and was on my way. A couple of weeks have now passed and I've washed my car several times and it's been rained on, and there's no water dripping down the inside of the glass anymore. Everyone I talked to while there was super friendly, provided me with all the details I needed regarding what was done, the glass is really good quality and the job ended up being finished quicker than I was quoted, which is cool. Hopefully I won't need another windshield anytime soon but if I do, I'll be back!

In an era where solid customer service and quality workmanship has gone the way of the dinosaurs, the timing couldn't have been better to find Collision Auto Glass. I woke up at 3:30am to my car alarm going off and a broken-out passenger window in my beloved Audi RS3. Not only did Collision get me in for a repair within 4 hours of calling them, and not only was their price insanely reasonable (especially considering the number of high-end cars in their lot, which they specialize in), but also their staff was incredibly friendly and empathetic to my situation. I will 1000% use these guys for any future glass work and recommend them to everyone without hesitation. What a fantastic day to find out that customer service and quality workmanship is alive and well!

I got a quote online and had a response within a couple hours. In the email they quoted me the price and told me to call and schedule an appointment. I called and they said they could do it the day of if I could bring my car in. I wasn’t available to bring the car in but I was amazed that they could get the glass that quickly and get me back in working order the day I was quoted. I was able to bring my car in a couple days later and they had my car done within a couple hours. When I brought my car in there and it was a mess. I had not vacuumed in a long time and it was dirty. I was shocked to see when I picked my car up that they had vacuumed it perfectly and I couldn’t have been more impressed. The work on the windshield was perfect and I have no issues. Another great sign of a great business is being greeted by an amazing dog while I was dropping off my keys. I will definitely be coming back to replace the windshield in my other vehicle. I highly recommend this great shop.ServicesAuto windshield replacement

The staff was friendly and the prices were better than other shops, but, they brought out the wrong windshield originally and had to reschedule my appointment for the following week. After they installed the correct windshield, I noticed the trim around my rear view mirror was not put together correctly. They came out one last time and said it was due to the dash camera. But it was not like this before. The side with the wire coming out is flush, it’s the other side with a gap. Also, about an hour after the windshield was put in, my airbag light came on. The dealership said their was a fault in the wiring for the front passenger pillar airbag. I paid for the repairs out of my pocket and was not reimbursed. Again, they are really nice guys, just not competent. Would not go here again.

UPDATE: owner personally called and left an email explaining it was likely their VOIP system that dropped the call...if it was on my end I would have got 3 beeps indicating service disconnection (was in the telecom industry for a number of years) so I'll take their word on it. Ended up finding another company that did the job with an old stock Nippon Sheet Glass windshield for $90 less. Updated rating from 1 to 4 stars. Called in to get a quote for a front windshield replacement...looks it up and gives me a price. I ask what glass manufacturer they are using (FYG aka Fuyao...chinese manufacturer that does OEM and mixed quality aftermarket) and the guy says "oh, are you shopping around?" and then hangs up on me.