Carsten Auto Glass

If I could give negative stars, I would. Had a cracked windshield replaced, they didn't align it correctly, and my driver assist features stopped working. Realigned windshield AGAIN, and now it's leaking. ARE YOU KIDDING ME? I should not have to have the same windshield realigned 3 times in less than two weeks!!! A very unsatisfied customer.NegativeQuality, Professionalism, ValueServicesInstallation, Auto windshield replacement

Very friendly I set up an appointment to have a windshield but into my truck at my house. Very professional and update on parts. The reason I’m going to give them five stars is bc the day of the install my wife became very sick and I had to take take her to the emergency room and she was admitted. Carsten’s with out even missing a beat went to a different location to replace the windshield about an hour and a half away from originally planned installation site what wonderful people thank you very much

Gabby, who was the receptionist, was beyond awesome! Her assistance, kindness and overall professionalism was simply top notch! If you’re looking for a great place to take your vehicle to, this is it! We had a bump in the road while things were progressing, but Gabby had the foresight to handle the situation and went above and beyond to make it right! Bryce, was the technician who installed the window and he did a phenomenal job as well. These guys are fantastic and I cannot day enough good things! Need some glass repair, come to these guys! They can also provide mobile service as well within 50 miles!

Took my work vehicle in to get the windshield replaced, they shattered my rearview mirror and didn't tell me about it. Instead they pulled a mirror out of their junk pile and put it on my windshield hoping that I wouldn't notice the paint was all flaked off of it. Then less than 6 months later my windshield cracked mysteriously all the way up the center and they won't warranty it. So I take my truck to A-1 and they tell me the rearview mirror they replaced it with no longer fits my windshield, so now I have to go buy an adapter or a new rear view mirror. What a joke this place is.

Stopped in for an issue I was having with the trim around the windshield on my wife's car. The woman at the front desk immediately when out to take a look, came back in and said they could repair with a small application of glue. She was insistent that I didn't owe her anything as it was "just a small amount of glue". I appreciate this level of customer service and kindness. I will utilize Carsten for any of my auto glass needs in the future and would highly recommend.

Not only was this place extremely fast, only taking 30 minutes to install the window. They were also extremely nice, and insightful. I told him the wrong windshield, and they were able to install the correct one at a very good price. I would recommend Carten’s to anyone who doesn’t wanna deal with any hassles.ServicesInstallation, Auto windshield replacement