Carsten Auto Glass

Local thieves busted out my window. I was referred to them by my main mechanic shop. I brought my own window to Carstens to have installed. The folks there called me within 15 minutes and let me know the window wasn't compatible (I had taken another business' word for it). I came right over and they showed me how far off it was. The guy in the shop was very helpful in showing me how to install one myself if I was going to do it, and left the door panel off at my request. The office manager decided to only charge me a 1/3 of the original fee and offered to credit that toward a future install if I don't end up doing it myself. I thought that was perfect reasoning. I fully intended on paying for their time thus far, but to charge the full amount may have been irrational. They were reasonable and personable. (as a side note, I don't think I'm going to end up being able to get another window, so chances are, I'll be giving them my business on a full replacement) I'd recommend them for anyone.

Just wanted to send out a big thank you to Carsten auto glass at the Glenstone shop. They repaired a chip in my windshield this morning for one of our Limousines. The tech was great did an excellent job and was very helpful to my questions. He got me fixed up in a short time and had me on my way. The office attendant was great she got me right in and let me know if we needed anything else please let them know. Great experience with great staff. Thank again. Kelly.

Excellent service!! Highly recommend!! The trim moldings on my Honda Odyssey came loose and I ordered replacements through Don Wessel. Before install they realized it required a special adhesive they didn’t have in stock, so they sent me over to Carsten’s. Carsten’s got me in quickly and installed the windshield moldings in 30 minutes! Plus, they didn’t charge me for the install! What?!? Wow! Incredible service that went above and beyond expectations! I’ll be using Carsten Auto Glass for all my auto glass needs from here on out!

Carstens is amazing I made the mistake of trying to use safelite. But they saved me. I went to safe lite and they first smoked my clutch, then took my glass out and then claimed they couldn't put a new one in because of rust which was almost non existent. I took it straight from safe lite to Carstens and they were amazing. They pulled it in the shop on the spot no appointment(and had no problem shifting the truck). They were friendly and quick to help. They were able install my windshield in under an hour. Great local business!!!! I would give ten stars if given the option.

I went to Carstons to get my car window looked at, and to see how much it would cost to get fixed. They were very friendly and most helpful I don't know the mans name but he fixed my window in about 20 mins free of charge i checked a couple other places to get estimates, 250.00 to 300.00 to get fixed. This wonderful person helped me free of charge I just wanted to say thank you, there are not many people like you in the world today .

Had a broken window on our house, and when they came to deliver the window was the wrong color. Called Julie to ask how long it would take to get a new window since it's been below freezing outside and she explained I could take my business somewhere else because they no longer have someone who does home installation and the gentleman they had today had to come from KC, when it's was ordered wrong from the start. Glad to know they are doing so well they can send business elsewhere.