Bright Auto Glass

It doesn’t take much research to see that this company does shotty work. They write their own reviews and don’t use proper auto glass techniques or tools. If you want your windshield to be stuffed, this is the place to go. Stuffing is when they don’t remove all necessary pieces and set the glass, it makes it really easy for there to be leaks in your windshield. They like quantity over quality, something you definitely don’t want in an auto glass company. I hate to leave a bad review on a small business but there is NO quality work here.

My car was broken into on a Saturday morning. I thought there was simply no way I could have it repaired on a weekend; the stress of my vehicle being unsecured over night with snow forecasted had me googling like a mad woman. I called around until I found these guys and let me tell you: they had the most affordable price, were well worth the drive, so polite, and the service only took an hour and a half. They even went so far as to vacuum the broken glass out of my back seat. The new window was perfect, it made this morning feel as if it had never happened. Thanks guys.ServicesAuto side window replacement

We were on a roundtrip heading home for Christmas when we hit a snow goose. It shattered our windshield and ended our road trip. We called around to glass places, most were closed and those that were open did not have our glass in stock. The earliest we could get in anywhere was in two days. Then we called Bright Auto Glass and they not only had our glass in stock, but could get us in that day and for almost $200 less then all the other glass places. We got it done that day and were able to restart our road trip the next morning. The service was quick and excellent. I am so thankful we went with Bright Auto Glass. We will definitely be using them again in the future for our auto glass needs.

I had a challenging experience when my car was stolen, and in the process, the thieves broke out my window. Fortunately, the car was recovered in less than 48 hours, but I urgently needed the window repaired. I reached out to this incredible team just a day before, and they managed to fit me in the very next day. From the moment I called as I left the impound lot, they greeted me by name and made the process seamless. I had also received a quote from Safelite, which was slightly cheaper, but their earliest availability was a week away—something I couldn't afford to wait for. The team here was not only kind and personable but also went above and beyond to get me back on the road quickly. While their price was only about $20 more than Safelite, the immediate service and warm customer care made all the difference. It's true that it takes a village to get through tough times, and having a company like this on my side made me feel supported. Thank you all for being there during my time of need. Your exceptional service and genuine compassion are truly appreciated.

Bright Auto Glass gave me an overall positive experience! They did a lot of calling around to warehouses to find the part I needed for my sunroof repair and kept me always updated via email and phone. My only critical feedback is transparency on pricing. While they gave me a quote early on, I feel I was made to believe the high price was merely due to the expensiveness of the glass. However, only after the service was done did I find out the labor was accounting for 60-70% of the price. Still relieved to just have the ordeal over and done with but would have preferred a slightly cheaper installation or at least more transparency up front.

I went here for a windshield and sunroof replacement. They were very responsive and easy to work with up front. They were very helpful in setting and meeting expectations for timing and availability. They failed to communicate the correct information I needed to provide them beforehand to ensure my insurance could pay them and thus required me to pay out of pocket and pursue reimbursement from my insurance company. This was a big miss and very disappointing. Through this process they expected me to understand how their business operates, which is unreasonable. They should make it easy to do business with them, not require a customer to understand expectations that they did not communicate. The quality of the work seems to be good, but at the end of the day the customer experience was average, not excellent. Buyer beware.