Boulder Auto Glass

I had a windshield crack that spanned ~12 inches, so I came here to get it replaced based on the reviews. Adam was upfront – it’ll be 3 weeks until replacement, which was fine with me. He was very nice – I was running late picking up the car, and he let me pick it up later. There was a rattling sound that neither I or the mechanic could figure out, and I brought it to Adam, who figured it out quickly (the source was not the windshield at all). Overall, I'm happy with the work and the experience.

I didn't get a chance to work with Boulder Auto Glass(BAG), because (a) the glass panel for my 2003 Audi was not available except from the Audi factory in Germany, and (b) my insurance company had a preferred auto glass repair shop, in town, for hard-to-get glass. They told me that insurance MIGHT cover it if I used BAG, but that I might also get stuck with the full bill, and they recommend that I go somewhere where it would be covered. Here's the thing, though, I didn't have to call my insurance company to find this out. The representative at BAG did ALL of the leg work for me, and put me in touch with the right people (both insurance AND the other Auto Glass store) to get this done. It is a sign of AMAZING customer service that Boulder Auto Glass sent me in the right direction when they could not help me, themselves. Even though I am getting good service from the other business, BAG will be my first look if I need to repair glass on another vehicle.

Great service, local shop. The price was less expensive than other shops in the area. Highly recommend. More below... Itai was super responsive, communicated well about timing, and went the extra mile for my front passenger side and windshield replacement. My passenger side glass was completely shattered by someone breaking into my car with chunks still in the door. Itai replaced it; it functions well and I cannot hear any of the tell-tale tinkling from glass left in the door body. My windshield had a large crack and several hairline fractures across the bottom from Colorado driving (where you get rocks kicked up all the time on the highway) and he cleaned up some of the rust on the frame of the windshield so I feel like the glass is a lot more secure. He even washed my car since the windshield needed to cure overnight! Really an ideal experience.

Itay was very friendly and informative. He honored the price he had given me the day before, despite the windshield chip being larger than I described (honest misunderstanding!). He was quick, professional and informative. He went above and beyond by removing factory windshield tape in order to properly seal my windshield at no charge. By NO means did he have to do that. I know I will get another windshield crack/chip in the future and I will absolutely be back to Itay. Highly recommended!PositivePunctuality, Quality, Professionalism, Value

Previously I used Safelite to repair my windshield because that's who my insurance company recommended (and paid for). Since they were no longer covering it, I went with Boulder Auto Glass and I'm so glad I did. Itay responded to my quote request (via the web form) immediately on a Sunday nonetheless. The quote from BAG came in over $100 lower than Safelite. I mentioned this and he said that it's not unusual for Safelite to start high and negotiate lower which is exactly the kind of antics I would hope to avoid by going with a large company. Getting a good vibe from Itay and wishing to support local, I decided to go with them. I offered to pay at dropoff but Itay insisted that I wait to make sure I was satisfied before paying. When I picked up the car, Itay walked me through what he did and also pointed out where Safelite had messed things up previously. He even washed the car for me. I can't recommend Itay and Boulder Auto Glass highly enough. He did incredible work for a reasonable price. And after seeing the botched job that Safelite did on a previous install, I will never use them again.

Boulder Auto Glass was close by and given the reviews I chose them to fix a windshield chip from a big rock kicked up on the highway. I can say they deserve the 5 star rating. The technician/owner did a fantastic job given the size of the chip. On-time quick service and a professional demeanor, even when I showed up late by oversleeping. I'll definitely be going back for future fixes / installations.PositivePunctuality, Quality, Professionalism, ValueServicesAuto windshield repair