Bob's Auto Glass

This was by far one of the best experiences I have had in the service industry! I showed up with a broken window needing to be fixed that day, when the service departments everywhere else said they couldn't get the part or do the work. the staff at Bob's called every vendor they knew of until they found the part, they had it repaired before the time they told me to come get it and they were half the price of everyone else. The glass is perfect quality and they even took it upon themselves to vacuum the broken glass throughout my truck. They went above and beyond in my opinion. Thanks guys!!!!

I have a 35 year old antique Toyota Pickup truck that needed a windshield. Other popular and well known local auto glass companies told me that they couldn't find a replacement for my vehicle but Bob's Auto Glass in Lake Worth did. Not only did Bob's Auto Glass find a perfect windsheild to replace my old cracked one, they came out to my home to install the new one saving me the hassle of going to their shop. The installers were conscientious and took their time with the installation to make sure EVERYTHING was perfect. The staff in the office from Ed, Connie, and others there went out of their way to make sure that I was a happy customer with text messages and/or phone calls after the work was completed. This company is very professional from the top down. A classy operation who I would recommend to anyone needing any kind of auto glass repairs.

👎👎👎. hi, you said that the price offer for the 2018 model chevrolet eqinox vehicle, for the replacement of the broken glass on the right passenger side, is 160 usd. Not on Friday, you said come Monday morning, we will change the window. We cleaned the broken windows in the car ourselves. We called on Monday morning. The answer given to us was "The boss gave you the wrong price, you said. You asked us for 250 USD. This was a disgrace. We repaired and replaced the glass at a much more affordable price at a glass workshop near you. I think you are an unreliable company. I'm sorry. I'm a real customer. We had our car built at Charlie's Auto Glass shop, safely and cheaply. You are talking in vain. Nobody is fake, you are fake.👎👎👎👎👎

I stopped by for a glass repair today at Bob's and the job was done right away since they had the parts. They could be a little more friendly when customer walks in to their office. Before she says hi she gave a look and said how can I help you. I felt like she didn't want to be there or something was bothering her. While I am waiting another customer walks in and the same thing. No one even responded to the poor guy's good morning. I understand you are on the phone when someone walks in but its very important to recognize people and make them feel important. Even listening to the gentleman on the phone with customers, he could be more gentle and soft. Also I felt the intention between employees. I hope it would be more welcoming to enter this place in the future.

After Speaking with Connie The wife of the owner I must say that I am extremely satisfied and pleased with her response and immediate action to resolve the issue. Initially, I was disappointed in the customer service that I received following the pick up of my vehicle. However, Once I spoke to Connie, She immediately took care of and resolved the issue. I cannot thank her enough for her quick and amazing response to my concerns. I will definitely recommend to anyone looking to have there windows serviced. ASK FOR CONNIE!PositiveProfessionalismServicesInstallation

Tried the other company and they wanted more money from me when they showed up. Received an email from Stephanie - SUPER nice. Told her I needed to know the total cost as I was paying out of pocket for the replacement. Quoted a solid price including tax. Made the appointment and Eddie confirmed the out the door price. Did not meet Eddie or Stephanie but another owner was working the counter. As I Uber's away, they were pulling my car into the bay for repair. Received a call within the quoted time frame, all done, Uber's back and the total WAS EXACTLY WHAT WAS QUOTED. Folks, businesses like this are rare. It's a week later and there are no issues with the windshield replacement. 110% satisfied and will repeat is ever necessary. Keep your business local. Send your business to the honest people that want it. Bob's Auto Glass.ServicesAuto windshield replacement