Blue Ribbon Auto Glass

I don't normally do online reviews, but I was compelled by the excellent customer service I received. #1 it was very refreshing to be able to speak to a person when you call a business. #2 Price quote was about 20% less than other auto glass providers, that's always a good thing. #3 Matt was very pleasant over the phone, and you can tell he cared about the company and level of service he was providing. He got the job scheduled within a week. Jason the installer was on time and got the job done in record time. He did a clean job and I was just impressed with his professionalism. I would highly recommend calling them if you need auto glass service.PositiveResponsiveness, Quality, Professionalism, Value

This service was great! I had just come back from a rotation and went out to my car this morning to see my driver side window had been broken into. Noticed at 6am, called around a few places and scheduled an appointment with these guys! Jason was here early, and finished the job super fast and well! He explained it all great, and did an amazing job! Appreciative that we were able to get this finished today and wish such great ease! I would recommend. If my window ever gets broken again I know I’ll contact them, but hopefully I’ll never need to.PositivePunctuality, Quality, Professionalism, ValueServicesAuto side window replacement

Horrible windshield replacement. After the job was complete the car made a whooshing sound they told me it could not have been the windshield it was because the car was old. This is after I called blue ribbon auto glass. They told me that there was no way to fix it short of getting another windshield. Luckily for me we got another cracked windshield so this time we went somewhere else for the replacement. When the job was done the technician asked me if I ever had any issues with the windshield. I asked why and he showed me two pictures of where the windshield wasn’t even glued in place along the bottom edge and along the passenger side there was a 4 inch gap where there was no glue either. It’s a miracle the glass didn’t come out of the car. I will never EVER go back and I’ll tell everyone of the horrible experience I had there as well calling my insurance company and telling them what a bad job they did. Their response below is a joke stating that I had the job completed somewhere else. I’m happy to post a pic of the receipt to prove that it did come from BRAG

Hinshaw's Acura recommended Blue Ribbon to me and I'm so glad they did because I had such a great experience today with them. From the very beginning, Matt was very professional and attentive. He returned my voicemail the same day and answered all questions I had. I researched several companies and Blue Ribbon was the most affordable company in the area BY FAR. Jason arrived within the allotted timeframe that I was given and was so friendly and kind. He explained everything step by step for me and guaranteed that if anything went wrong (leaks, etc.) he would come back and fix it. The installation process was a breeze and before I know it, he was done! Super quick and convenient. I am very pleased and will be recommending them to everyone I know!PositiveResponsiveness, Quality, Professionalism, Value

The whole experience was worlds better than what I've come to expect when cars are involved. Mat and Jason gave me the best possible service. The quote was extremely fast and less than I had expected. Got my appointment scheduled a couple days after my quote. Jason arrived within the expected timeframe and was polite and respectful, got the job done faster than the initial expectation and there were no surprises from the expectations that had already been set. Blue Ribbon Auto Glass will always be my first call and my first recommendation if anyone needs service going forward. I would give 6 stars out of 5 if I could.

I have been a customer of Blue Ribbon for the last 5+ years and my only regret is not finding them sooner! They have been taking care of my fleet at work as well as my personal vehicles and have always provided great communication and shown up to appointments when expected. After numerous windshield repairs and replacements without any issues, we recently ran into a bump in the road, which seemingly is a manufacturer defect and not necessarily due to Blue Ribbon's work. However, Matt stepped up and took full responsibility to make everything whole and get me back on the road. I can't thank Matt and Jason enough for their professionalism and quality of work!