B&B AUTO GLASS LLC

Amazing place and amazing people. I took a piece of glass to them to have cut for my house window, and it turned out being tempered, so I had to buy a whole new piece and it costed way less than I expected. Ended up having the wrong measurements and walked in there the second time with cut ribbon and they didn’t judge me too much while measuring the ribbon out to cut the glass! And on top of that, the guys didn’t even charge me for the second piece of glass which was 100% a blessing whether they knew it or not. I will definitely be getting any kinda glass I need from them in the future and will 100% recommend them to anyone I know!

04 Acura TSX This place is where you need to go for glass repair…. If I can give them 10 stars I would and ill tell you why 1) because there are honest with you from the moment you hit that door… 2) they do not believe in ripping people off when he tells you he’s going to try to help you. He means it also the guy that does the installing does a great job….. and he makes sure to do the job the right way….. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ I’m telling you come here you will not regret it…… if I ever need glass repair again, I will so come here again. I would never go to no other place as long as this business is open. Great people & really professional

I went here to replace my windshield after it got cracked from hitting a pole, and so far they were the cheapest option (I'm a college student and money is tight). They charged me a fair price and the installation process was great. After they replaced the windshield, they let me know that they could also replace my side mirror which was damaged in the crash. I told them that I was going to try and replace it myself, but I'd call them if I changed my mind. Well, I ended up wanting them to replace my mirror so I called in a few days after having my window replaced. The lady I spoke to was very nice and after telling her my predicament, she said she would contact her supplier and give me a call back. It has now been two weeks and they have not called, so I called again and left a message and they have not returned the call. I was so disappointed because they seem like such a nice family run company but are lacking in their customer service.

About a month and half ago my dealership subbed out B & B Auto Glass and mirror to replace my front wind shield. I took a ride a few days ago to grab some lunch. It was one of the first hot days of summer 90 deg. I noticed a crack coming up from under my windshield wipers basically at bottom of windshield (nothing can hit it that low protected from hood). Reported this and showed this to my dealership. They contacting B & B and was shockingly told there is nothing they can do, no warranty, or sadly stand behind there work. I have not hit anything and again its like there is a stress point failure at bottom center of glass (below my front hood line/ windshield wipers). Highly recommend to not use this company. POOR SERVICE

On our way home from vacation, a semi lost something off the truck and it hit our windshield going 70 mph, it cracked our whole windshield. By the grace of God we made it to safety. We called B&B and spoke to Mike (shop was closed but he was there doing inventory and happened to answer the phone). Due to the forecast for rain we were concerned that the inside of our SUV would get wet, Mike told us if we could get it to him, he could put it in his garage until he worked on it the next day. Luckily the shop was only 2.5 miles away so he waited for us to bring it then he kindly gave us a ride back to our hotel. The next day he replaced the windshield and again picked my husband up and brought him to the shop to get his vehicle. Mike went above and beyond for us. Mike did a great job replacing the windshield and in a timely manner. Mike’s workmanship was as awesome as his kindness. I would highly recommend B&B Auto Glass & Mirror!ServicesAuto windshield replacement

I first called February 15th to get my passenger side window glass replaced. I was told the glass was ordered and they would call when it got in. Called a few days later, still not in, called the next week and was told it was not in due to the weather in Texas. I was once again told to wait for them to call me back. I called back March 3rd and they gentleman said the lady working there would be calling me back. I called All Safe Glass in Kannapolis the same day. All Safe came to my work and replaced my glass two days later. I'm STILL waiting on the call back from B & B.