Auto Glass R Us

Could have been better, could have been worse. OK price but what I did not appreciate was the owner making it seem like he would call when he was finished. When I called to ask about the status of the job (because I had somewhere to be!!), he laughs at me on the phone and says "oh I don't call." Left my luxury vehicle UNLOCKED parked on the street as it was clearly the nicest car he was working on just to try and get attention. When asked about this, owner got very defensive and dismissive. Spotted a whole lotta Blue Lives Matter paraphernalia on the way out. Will not be returning.NegativePunctuality, ProfessionalismServicesAuto glass repair

I couldn’t be more satisfied with the services I received from Auto Glass r us. As a woman I came to the shop expecting to get ripped off, especially when the shop across the street literally gave me a quote for DOUBLE ($675) what I was charged at auto glass to replace my 2 passenger windows. I did my homework and I knew exactly what the type of service with labor will cost me, so I will definitely refer all my friends to them. They are running a fair business.

If you have the right tools for a job, it makes the job much faster and easier. The team at Auto Glass R Us (Rex & Lazaro) definitely have the experience and the correct tools to make my window replacement experience fast and easy at a reasonable cost. I arrived at their shop being the next serviced vehicle on a weekday at 9.30AM and was leaving at roughly 10.10AM. Hopefully I don't need them again, but should I need another window replaced, I would definitely return. Thank you guys.

Put a kayak thru company truck on Thursday night needed to get it fixed before 2pm Friday ( gotta pick up my check without boss finding out I wrecked the rear window) these guys came thru. Super Fast verty reasonable and came thru like a boss. I would never use any other window guy. Ima cheerleader for this place. Got my check and I'll be at goleta tomorrow. Thanks fuys.

They DAMAGED MY CAR. THIS IS THE WORST PLACE EVER. DESERVE TO BE OUT OF BUSINESS. They cut a wire in my car that cost me $1500 to fix. They admited that they cut the wire and they refuse to pay for the damage. THEY DONT KNOW WHAT THEY ARE DOING. I'm filling a complaint at the better business bureau.NegativeQuality, Professionalism

Worst experience ever. They held our company vehicle for the whole day for what was supposed to be a minor repair of a couple hours according to them, forcing us to do deliveries in our personal vehicles. Then they overcharged us for more than the agreed upon price. They didn't accept any form of payment other than cash and held our vehicle if we didn't pay the new price, something illegal in the state of Florida. The owner was aggressive and very confrontational.