Auto Glass Now

Prompt reply for scheduling window repair. However I’m not sure they do a lot of mobile repairs. The tech who arrived at my home was not able to complete the work and asked me to bring the car to their shop to finish up. Then I received an automated text saying they would be out the next day between 8-5, which is a pretty big window of time to wait. I called the shop to confirm it was a mobile visit. A few hours later the tech asked if I could come to the shop and I explained I would prefer the mobile visit and that the office had confirmed it. He still tried to convince me to come in but finally agreed to come back to the house. They did finally arrive after 5:30 and complete the work. I’m giving two stars because of the scheduling and inconvenience of having him come out twice.

Saved my BUTT. Called same Daybtheninstant a lawnmower killed my passenger window. They satiated after hours and crash wrapped my window as of course it was RAINING. Too. And fixed it the very next day. AWESOME AMAZING LIFESAVING CUSTOMER SERVICE MIKE AND LEO DID SUCH A GOOD JOB AND KATIE MIX SAVED ME FROM HAVING A HEART ATTACK. I love this place please give them your business. SAFELITE Tried to charge me three times as much and couldn’t do it until the fifth of the next month. It is currently the 29th if you live in the Springfield area and need any glass work done to your car I highly recommend this place over any and all others.

Easily the BEST auto glass experience I’ve ever had. Ryan and his crew here run an incredible operation. Experienced, professional, expeditious, and affordable. Most painless experience with a car repair ever. I caught a rock on the freeway that chipped my windshield and grew into a big crack. They had me scheduled right away over the phone and when I showed up for the appointment, they got me in and out of the shop in less than an hour while also helping 2 other customers at the same time. And their warranties and guarantees left me confident that I would have no further headaches with my windshield. No question, these guys deserve your business, 100%.

Horrible experience. From representatives, technicians and even the manager Ryan Dunn. This shop came out to repair a chip in the windshield on a claim filed by Silverrock and left it looking worse. Where I understand chip repair is not cosmetic, leaving it looking worse than it was, is unacceptable. While expressing my concerns to the manager Ryan, I was asked "Are you done" Completely unprofessional, the tech even pealed out and had attitude when I expressed my discontent with the job he did. Avoid this place if you value things such as customer service and a job well done

8th Windshield replacement with Auto Glass now. Never had a problem until now. The service technician was extremely rude, lacked communication and you could tell he didn't want to change the windshield. This was first visit for this job. He was in the middle of a you tube video on Saturday 1 hour before closing and once again didn't want to do the job. So he told me I needed to reschedule. I rescheduled for Monday and got $20 off. I sent 1 of my employees down to have the job done. He called me about 40 minutes later and asked what this guys problem is, so it's not just me. The product quality is great! its just this technicians poor attitude that was the issue. I would go back and hope to have someone else do the job..

They were able to get me in on the same day as I called, and they had a very competitive price. They were friendly, which made a very stressful situation better. However, the tech seemed to have a lot of trouble getting the glass into the door. I'm not sure if it's because the door was further damaged or what by the break in. They didn't say. But now my window does not roll up smoothly, and the glass is getting scratched when I roll it down. Also glass bits are still falling out of the door when I close it, and the tech put several big scratches into the door.