Auto Glass Now

I went through these guys recently(2-17-24), they told me it would be an hour to an hour and half to get windshield replaced. The nice man in there got everything done in less than one hour and he was the only person working. He was really nice, I would definitely recommend this company. It was cold that morning and they had the sitting area heated. They are also mobile as well except for on Saturday's. I was very pleased with the service I received and will be using them in the future if I ever need to again. I didn't catch the gentleman's name which is why I have a date for my service so that he can be recognized!

Auto Glass Now in Roanoke, Virginia is top notch, quick archive with a friendly face. I thought they were going to be pricey like Safelite, but when your Crack in the windshield is running you need help fast. I went in and the service was indeed quick. I even got my veteran Dd-214 for a nice discount!! After that they booked up my rear view mirror and I was out of there. I Appreciated Auto Glass and they appreciate there clients. Life time warranty !

I'm so glad I decided to go to Auto Glass Now. Their prices were better than any of the competitive places that do this work. Most of all Lindsey was do helpful and considerate from the first time I spoke with her on the phone. She answered all my questions that I asked her in detail. When I arrived at the shop I had the pleasure of meeting the installer named Russ. He was entirely helpful as we walked over to my truck and I asked him about the install. He explained in detail everything he would do and specifically told me it would be a good job by all means. I recommend Auto Glass Now to anyone in need of auto glass replacement done to their vehicle. If I could I would have given them 10 stars! Todd Moody

Scheduling the repair was easy, and the initial replacement was very quick. But they didn't use the OEM clips to reinstall the A-pillar trim, they tried gluing it back in place with windshield glue, so it fell down while I was driving. I called to schedule a repair, and they did not believe me over the phone; they insisted I bring it back for inspection by a manager. He was stand-offish until he realized his shop had definitely screwed up. Then he was apologetic and said he'd call me when the part came in. He never called. I had to leave multiple messages with their central phone system and call him back to remind him. Once the part was in they repaired it quickly. They deserve credit for making it right, but still - (5+) phone calls and (3) trips across town in the middle of my workday for (1) windshield left a bad taste in my mouth. Will not use again.

This was the second time I've ever had to replace a windshield and this experience was far superior to the first. From Lindsey on the phone to the guys at the shop who did the work, everyone was pleasant and professional. The cost was about half what I thought it would be and it only took right at an hour from start to finish. Best of all, the new windshield has a lifetime guarantee against leakage. If I ever need any auto glass replaced in the future, this is where I will go again!

Great fast and friendly service. The lady who set up my appointment was able to get my price down by a little over $100 less than originally quoted. I’m and out in less than an hour. Only four stars though because when they replaced the wiper blades, they did not put the correct adapter on and the blades flew off. I had to go to advance and purchase the bigger adapter piece. I wouldn’t fault them, but there’s no way the tech did not notice the blades weren’t secure. Otherwise excellent service, would recommend