Auto Glass Now

I recommend if you love your windshield and hate the paint on your car. I took my 2017 Escape here on 11/14 and they replaced the windshield in an hour. I paid, and drove it home where it sat all day. Today, my wife pointed out all the chipped paint from the install. I called the supervisor who told me to bring it back so they could see it. When I brought it back they blamed it on flaky paint that came off during the install. I asked them why they didn't tell me about it yesterday and they admitted they didn't know why they didn't say anything, or make a record that the paint was flaking off during install, but they said they were not going to make it right. They can't prove the paint was flaking during install, and I can't prove it wasn't (it's a 6yo car with no rust or damage in the area). All I know is it had paint before the install and was missing paint after the install and no one said a word about it. So, what can you do to a deceitful business who already has your money but leave a bad review.

Had a chip in my windshield that needed filling. Called and they were able to fit me in same day. Originally they asked if I could be there within 30 minutes before the tech left. I told them I would be cutting it really close and they told me that wasn’t a problem, they’d wait. Got me in and out quickly and everyone was kind and professional. I really appreciate the customer service that says “we will help you”

Great experience from start to finish. Our windshield was heavily damaged by baseball sized hail a few weeks ago and needed to be replaced badly. We called so many places who wanted an astronomical amount for a replacement. Trey with Auto Glass Now was wonderful to work with from start to finish. Very kind and informative and got us in the very next day. We walked to Cafe Medi next door and within an hour, had a brand new windshield! Top notch service at an affordable price.

Was told it would be a 4-6 hour repair. After 7.5 hours i started calling for a status update. It took 30 mins to even get someone at the location on the phone to tell me that they needed 2 more hours to finish it. I told them i couldn't wait that long and would pick it up in the morning. I then drove to the shop to get something out of my truck that i needed and walked in to see that they had not even started on my truck. So “2 more hours” was just not an honest response. It was not completed until after lunch the following day. My experience was not a good one. I understand things come up and schedules get messed up but not being truthful about the real situation was why this is 1-Star. I wont use them again.

My windshield was attacked by an object during a thunderstorm! I know these things happen, but in all my years driving I personally have never experienced it. I contacted Safelight and they wanted to replace the entire windshield. I'm so glad I decided to get a second opinion. The impact caused a nickle sized chip and I wanted to repair it before it spreaded. Auto Repair Now repaired the chip in about 20 minutes and saved me over $200 by not replacing the whole windshield. The chip is still visible, but it won't spread and looks much smaller than it was. I'm satisfied.

Shopping around they were the best price, but also, they were friendly and courteous and got me in quick. They worked really well with my schedule which was so nice of them. I got there a little early, but the ladies in the front were very nice and kind and the whole process was easy and smooth. This was the first time I’ve ever in my life had to get my windshield replaced or fixed and it was the best experience! 10 out of 10 recommending this place!