Auto Glass Now

Called Heather at 9:30am. By noon? My windshield was already getting replaced. That’s not just service—that’s domination. Meanwhile, the “other guys” were still stuck on hold, promising callbacks like it’s 2003. Cute. Auto Glass Now doesn’t compete—they obliterate the competition. Fast. Flawless. Fair. Heather runs that shop like a queen with a torch in one hand and your busted glass in the other. Respect. You can waste a week getting ghosted by amateurs, or you can roll out fixed up, fired up, and feeling like royalty. I made the smart call. Mic dropped. Glass fixed. End of story.

I trusted this company to replace my cracked windshield while I was at work. That trust was a mistake. When I got my car back, I immediately noticed: A deep, obvious scratch on the back of my steering wheel — NOT there before. Windshield wipers left completely misaligned, swiping off the side of the car and risking paint damage and reduced wiper life. I’m a professional car detailer. I know every imperfection on my vehicle. This scratch is obvious every time my hand touches the wheel, and it even had dust from the exact tool they use for windshield removal — something I confirmed directly from their staff. When I brought the car back, they adjusted the wipers in one minute, but when I pointed out the scratch, they flat-out denied it, told me I must have caused it with my nails, and basically told me to “kick rocks.” They promised to send me a warranty claim email — it never came. I had to chase them for days just to speak with a manager (Heather) who was dismissive. She implied again they couldn’t have caused the damage. Only after I escalated to her boss’s fill-in was I told they “might” assess liability — but only if I wasted my time bringing the car back again for photos they already took the first time and once again told me they would send me a claim via text AND email. This is unacceptable. If this is how they treat a customer with hard proof, imagine what happens when they think you don’t notice the damage. A business that damages a customer’s property, denies it, and then drags their feet for weeks on a simple fix is not one you can trust. If they make this right, I’ll update this review. Until then, consider this your warning: if you value your car, take it somewhere else.

I had an appt at noon. I got there at 11:35. They took me right me in, and got started. I had a chip in my windshield and wanted to get it repaired before winter months came. He explained the process, and 20 minutes later, I was driving off. I was charged below my quoted price and well under what Safelite quoted. If I ever have any further auto glass needs, Auto Glass now has my business. They were courteous, professional and efficient. Give them a call, you won't regret it.ServicesAuto windshield repairPrice assessmentGreat price

I highly recommend Auto Glass now! Heather who took my call was beyond helpful and professional and the technician Will that installed my glass was prompt, clean, professional, and knowledgeable. He cleaned everything up when he was done and my windshield is PERFECT! THIS COMPANY EXCEEDED MY EXPECTATIONS! I WOULD HIGHLY RECOMMEND THEM!! I have a really nice Infinity and I am very meticulous about keeping it perfect! No joke, I border on OCD with keeping it clean and pride myself with making sure I have no scratches, dents, or dings. I park as far away as I can when shopping. This was my 1st windshield replacement and I was a little nervous about it, but Will and Heather did an OUTSTANDING PROFESSIONAL JOB! They have all my business and referrals!

Needing a car window replacement, I first called the company with the familiar jingle. After being unable to reach a human being through their phone maze, I decided to give Auto Glass Now a try. When I called Auto Glass Now, a human being answered the phone and all my questions. They tried to get me a same-day replacement, but my window didn't make it onto their delivery truck on time. They apologized profusely and promised to put me first in the queue the next morning. At 8:35 am the following day, I was on my way to work with a brand-new window. The cost was surprisingly low and the customer service refreshingly excellent.

I called to get a quote to replace my broken windshield. They were the least expensive of the three places I called and also recommended I call my insurance about my deductible. I called my insurance and got the claim started right away, got my car in the next morning and had my car back on the road 1 hour and 15 minutes after I got it in the shop! It had to be replaced and calibrated because my car has all the ‘bells and whistles’. I haven’t had any problems with it and the employees were friendly and explained everything I needed to know.