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Reviews (10)
Papi Parsons
Very happy with my experience, they were able to replace my car door window in less than 12 hours of when it was broken (it was broken about 3 am). The staff was professional and made my car look like my car was never broken into. Well except they couldn’t replace items stolen 😜. I waited less than an hour for them to replace the window while I waited. This was exceptional because it was a rainy day. They made it look like it never happened
Rachelle DeStefano
I came here on a whim to ask for help with a cosmetic problems with my windshield and they were very kind and quick to help. I interacted with 4-5 of the employees and they were all helpful and easy to talk to. I had three kids in tow so they fixed my problem in the parking lot while I waited so we could stay in the car. The damage to my van was simply and cosmetic, so they didn’t even charge me for labor - only parts. I’m so glad I found them and I would definitely return with any future problems.
Eric
Awesome customer service. Devin was extremely helpful and very professional. He was very informative about the requirements and glass repair process. We are happy with the work completed. The VW glass was ordered and installed as promised on time and the staff did a great job keeping the vehicle clean of dust and debris. We appreciated the workmanship and professionalism. Thank you very much for a nice experience. Eric
David Detling
Called a number of places after a stone cracked our daughter’s windshield. The call to their office was very disarming, honest, and professional- plus offered home service. Sam was at our house right away Thursday morning. I intended to get the car into position and get back to a project I was working on but ended up talking with him while he was installing the new glass. Very professional, thorough and pleasant. Highly recommend Auto Glass Discounters to complete repairs; and if Sam is the one completing it: BONUS! Thank you!
Patricia Marsden
Windshield replacement via insurance glass coverage. First appointment: “we had someone call out and we don’t have staff to replace your windshield.” (This after I’d driven 20 minutes to get there.) Second appointment - yes like an idiot I have them a second chance - “we ordered the wrong windshield.” And, then when the manager called to tell me this they said they couldn’t replace then windshield the previous week because they didn’t have the glass, which is not what I was told. I don’t know who lied to me and I don’t care. I called my insurance, moved the work to another shop, and recommended they take this place off their list of vendors for glass replacement. They wasted several hours of my time between calling, driving, finding a new shop, etc. never again. Oh, and I still have a giant crack in my windshield.
Booker Alexz
I called on Wednesday inquiring about a windshield replacement. Crack was about a foot and a half across. Got in Friday morning; in and out in about an hour. They beat the major competition price (sorry Safelite). Professional and courteous team. Definitely worth a try if you need glass replaced. They also can come out to you. Great job! I hope I don't need to come back but if I do, I'll go to Auto Glass Now!ServicesAuto windshield repair
Address: 9306 Colerain Ave, Cincinnati, OH 45251
Email: writeus@autoglassnow.com
Phone: (513) 909-3232
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