Auto Glass Now

Someone broke into my car and shattered my rear windshield and front passenger car. It happened on a Saturday and Auto Glass Now was the only one I was able to get a hold of. They got me in within two days (which was perfect since I’m flying out to visit family tomorrow) and had a quote for me over the phone. The lady at the front was incredible and was very kind when I found out that Geico was screwing me over. She worked to get me an even better deal on the price and the lobby was comfortable with coffee and internet so I was able to wait for the work to be done with very little stress.

I had a sales person come into my office and tell me how great there service was so we decided to give they a try and let me tell you i will keep our business local from now on. i asked them to repair a chip on a windshield to give them a chance to see there work and lets just say they failed the chip does not look repaired at all. The tech put some residue on the crack and just called it good and left without telling anyone it was completed when we went out to check on the repair after i got an invoice for 150.00 which i was quoted 50.00. I called the store manager LEAH and she was very rude and just told me how great they are and how they meet all federal and state standards and it was repaired cause she could see the residue on the windshield. Anytime i would try and speak she would just talk over me. Needless to say we will never use them again nor would i ever recommend them to anyone ever.

Plastic cowling cover had large gaps between it and windshield. I pointed out that the plastic clips on this cover were not clipped under the bottom edge of the glass, hence the likely cause of the gap. There were no gaps when I dropped it off. Installer tore rubber seal when removing or installing the plastic cowling cover. Two of the retaining clips that hold the cowling cover and rubber seal were missing. The upper windshield trim was some cheap after market part that protruded about 1/2” away from the windshield not like OEM which is nominally flush. There was also some loose rubber part used to “connect” the after market trim to the original trim at bottom corners of windshield. I’m certain this will eventually come loose at highway speeds. I should have insisted on OEM trim. Manager refused to fix the cowling gap or torn seal, because “it’s an old vehicle and cowling cover is sun damaged, we are not going to do anything to close the gap. This is a good install”. I will NEVER use Auto Glass Now again.

I had a terrible experience when my car was broken into, leaving me feeling frustrated and vulnerable. However, getting my auto glass replaced turned out to be a breeze thanks to outstanding customer service at AGN AlLLISON handled everything smoothly and conveniently, turning a stressful situation into a positive one. Everyone was friendly, knowledgeable, and efficient, ensuring my car was back to normal in no time. I truly appreciate their professionalism and care. I wholeheartedly recommend their services to anyone in need, and I will definitely be a customer for life! Thank you for making a tough situation so manageable!

Oh my gosh... this shop is amazing! I needed a windshield replaced immediately... got scheduled for 1 day later... that morning I found out I didn't have glass coverage so I had to pay out-of-pocket. Learning this, the shop (manager Leah) offered me an incredible discount, which made paying cash not a bank-breaker! Thank you all so much! Our family owns 5 vehicles and we will definitely have future windshield replacements done here! This shop is professional, great prices and really nice employees. I recommend them highly. R. Johnson

FAST. COURTEOUS. FIRST CLASS EXPERIENCE. What can I say? Apparently some snark tried to break into a friend’s car last night -a 20 yr old model. From calling our insurance agent, obtaining their vendor recommendation and speaking with Leah - we had an appt, they found the 1 window in town. By the end of the day Zach installed it, explained what he thought had happened and we were done. Like butter! Oh! And kudos to Victoria as well. These guys go into my Contacts en seguida! Great experience - cannot recommend highly enough. Thank you AutoGlassNow! (see Before and After photos)