Auto Glass Now

Okay but could have been better. Top seal on windshield was not completely flush, it was loose and I had to tuck it back where it was supposed to be. Pillars removed during process fine, but leaves and debris were not cleaned out prior to reinstalling the glass! Now I have to tool something to clean that out. Office staff was very nice and accommodating to schedule. Estimate given but it was more when I got the receipt. I’m not sure if that has to do with insurance claim or no.ServicesInstallationPrice assessmentNot sure

The people working here are very nice. They completely the work and installed a new windshield. It appears to be installed correctly. When they were removing the old windshield the cutting tool jumped out and cut my dash in three places. They knew they did this and did not say anything, did not offer to replace my dash or somehow make a repair. I will never go back and recommend that you consider other options for a windshield replacement. I would rate it a zero bad was forced to leave a one star.

Initially pleased, but my windshield was leaking air. I took it back in and they "fixed" it. Nothing changed. I ended up fixing it myself. This is the second time I've used them and I've had the same issue both times. Their work is sloppy and I'll never return. I do not recommend. Update: I have found damage to my vehicle from the sawsall they used in the process of removing my old windshield. I have emailed the company and waiting on a response. I have added pictures of the "stellar" work...

I was sent to Auto Glass Now by my insurance company where I had to pay a $500 deductible after they installed my new windshield. I was very unhappy to find out they did not even replace it with a name brand Lexus windshield and on top of that when I got home that day after work (they installed the new windshield at my work on a Friday afternoon), I noticed that the side pieces were not even put back on correctly. They were half put on and not slid back in place and I could see spots where the adhesive was coming from the window inside of my car. It looked like sloppy work in my opinion. I called as soon as I got home and I was told I would have to file a warranty and provide photos of what was wrong but the link the lady on the phone from the company sent me did not even work to file the warranty. I am not happy and if my insurance is paying full price for this windshield then I expect everything fixed correctly. My car cost a lot of money and it devalues it by what they did so I will be contacting them again Monday morning to get this resolved.

I thought everything was good with this place at first until I got the first call from the manager. The person I felt with on line put in the wrong info for my car. Finally got that all worked out then I got into the shop where a employee and the manager a manager were arguing the whole time on and off while I was there. It made every one uncomfortable and worried that the employee was going to do something to our cars. While this was going on the manager was also dealing with a lot of wrongly scheduled appointments and calls. There were a lot of problems going on while I was there. It would have all been fine but then I looked at my car after and there was black residue left all over around me car on the metro around the new windshield. I guess what's what I get for going inexpensive. Can't say I'll want to go back.

I booked an appointment to have my windshield replaced two weeks in advance for a Saturday morning at 8am. Arriving on time to a parking lot that was covered with broken glass, no employees were even there when I arrived. There were no fewer than 5 customers already waiting when someone finally arrived to open the shop 10 minutes late. I finally handed over my keys intending to return later when my windshield was replaced, then an hour later they call me to tell me that the sole technician working on a Saturday isn’t coming in today.