Auto Glass Now

Great quick professional work performed on installation of my front windshield. Only thing that wasn’t a good experience was the gentleman that was upfront, whom he said he was the manager. He was knowledgeable but his ATTITUDE and DEMEANOR was very unpleasant. Which UNFORTUNATELY, is what I remember the most outside of the great job the installer did on replacing my front windshield.

Amazing work. Knowledgeable. Altruistic in meeting my emergency need. I Never expected a road trip would include an exciting tale of a huge distressed bird running into my windshield after ricocheting off an 18 wheeler. Then comes the rain!!! This repair went from Tuesday to “we’ll see you at 10:30a. One hour later and I’m back on the road ready to prepare for my event. You all have been a life saver and I pray blessings over your business. there is no way I could have driven back to Atlanta like this. Many Thanks!

Went to have my windshield replaced. Seemed alot of the staff were not trained and were more concerned with getting it done as fast as possible rather than making sure it was done right. My rear view mirror (with auto lamp switch) was not reconnected or attached to the near windshield. I went back to have it fixed and ended up having to use some gorilla glue tape I had in my center console to stick it back to the windshield. Windshield molding also very shotty. It leaks when it rains now. If you want speed rather than quality I recommend. If you want it done right, I would not.

My father went today to get the glass repaired on my car. An appointment was made earlier this week for 10am, at his arrival they told him it would be a 3 hour wait before any service could be done to the car due to them being understaffed. After 2 hours of waiting he was informed that they ordered the wrong windshield even though a VIN was provided prior to appointment, and his best bet was to go to Greensboro to get it finished and he left without receiving a new windshield. In their defense they were apologetic but a simple check at the beginning of the appointment would have been more professional.

DO NOT DO BUSINESS WITH THIS ESTABLISHMENT. We went to get the exterior molding replaced...got a printed quote...dropped the car off...when my husband arrived to pick up the car...they replaced a perfectly GOOD WINDSHIELD! WE DIDN'T NEED THAT. IT NOT PART OF THE ESTIMATE, NOR NEEDED. My husband realized the molding was NOT replaced, but the WINDSHIELD was?! We've called numerous times in September, October and he's gone there in personally 3+ times since October, November and December...every time... it's new management, it's a new person and the outcome is... "Oh we're cutting a check at corporate", "oh, it takes time," "oh, it's the holidays, just wait a few days." We're still waiting... The lack of integrity at this place is outstanding. You should be ashamed. Initially, on the day of service, when you realized you made the mistake, there was a verbal agreement of the office manager and my husband of reimbursement of our $$$ and we were to buy the molding from Honda and pay to have you install it...CORRECTLY. But, that never happened. SHAME. DON'T GO HERE.

I used Auto Glass Now to replace a windshield on my Honda a few weeks ago and had a very good experience. Scheduling over the phone was easy and they had my specific windshield already in stock. The techs showed up during expected window of arrival, they were professional, friendly and service was pretty fast. They even vacuumed glass out of my carpet. It’s been a couple weeks now and the windshield is doing great with no issues. I would definitely recommend this place to others and will be a return customer for all my other glass needs.