Auto Glass Now

We got a big windshield chip on the way to Pensacola and called these guys. Told us they could get us in right away and the price was 1/3 less than a major competitor. We pulled in and the tech got right on it even though the place was super busy. He was super nice and smiling ear to ear the entire time. Gave us a "Roll Tide" on the way out. The work was guaranteed and looked great. I highly reccomend this place.

Well I messed up by not going there to start with I went with the lower price guy and he screwed me... anyway Jace and the rest of the people took care of me got my glass installed correctly and I'm confident in quality of their work. I have probably been there seven or eight times over the years I'm in the lawn business and I get a car window every now and then with the weed eater so thanks everybody.

I was referred to this company by State Farm Ins, made an appointment same day. The young lady on the phone was very professional even notice me sitting in my car out front early and came to greet me and let me know as soon as a bay was open she would pull my car in more than likely a lil early..I had a 1pm app. 1247pm they pulled my car back a lil after 3pm I was done i received my paperwork and was on my way. About 2 miles up the road my alerts for my LKS, CRASH ALERT AND CAMERA WENT CRAZY.. I TURNED AROUND AND WENT BACK TO AUTO NOW, the young man in the shop came out to get my car and I showed him my alerts and he tells me give him 5/10 mins..I wanted 45 min no one sale anything... he finally comes back inside the shop and gets on the computer and started clicking or searching on the computer.. so i had to ask what is going on with my car.. he tells me that it will not calibrate because in the front of the windshield the camera isn't sitting directly in the triangle... and that the windshield was defective.. mind you I understand these things are man made and things are made incorrectly sometimes, that's not my problem, my problem is WHY AM I HOLDING PAPERWORK THAT SAYS YOU HAVE CALIBRATED IT ALREADY..? Wouldn't you have known this if you had tried to calibrate it the way this receipt says you did. Another guy was nice he said they don't know it's calibrated until you drive it, well maybe you should test drive it before you return it to the customer, idk, but i do believe that when you try to calibrate it like you did when i bought it back that it wouldn't have taken it like it did when i bought it back. AT THIS POINT I WANT THE KEYS TO MY CAR!!! FOR ME I WOULD NEVER LET THESE PEOPLE WORK ON MY CAR AGAIN.

Hi, My name is Jeremy Cashwell, and I got my rear windshield replaced on my 2019 Mitsubishi Mirage G4 ES Sedan, on November 26th, 2022. FYI, this review is going to be a long one, but keep reading if you are considering this place to get your glass replaced here. It is now December 5th as of writing this review, and my honest thoughts are below: First appointment, they had the glass but then after almost an hour and a half of waiting, they only then told me that the back glass was busted in the box. When that happened, they lowered my price and I had a lower price than what I was first quoted. I did have to schedule a second appointment to come back and have the glass, which wasn't broken in the box, installed. The good: First, the employees are friendly, and they lowered my price after they told me the glass was broken in the box, ended up paying $333.50, which isn't that bad of a price, considering Safelite quoted me almost $600 when I used Safelite's online quote tool. Second, once when they went to install the new back glass, it was a quick installation process. Third, as of writing this message, on December 5th, 2022. I have had no issues relating to the quality of the glass or the seals, so quality of the glass and seals is really good. Lastly, when I had no back glass, they crash wrapped the back, with plastic, so it wouldn't leak. The day when they couldn't install the back glass, they were also willing to re-install new crash wrap, after they removed the old crash wrap. The bad: First, They installed my glass but didn't unplug what was left of the old glass, from the rear defroster plugs, and plug the new defroster into the electrical connectors, therefore, my rear defroster wasn't functioning. Luckily, I have some knowledge in car repair and was able to fix it myself, as it was an easy fix; I had to unplug what was left of the old glass from the defroster connectors, then plug the new windshield back in. I could have taken the car back to have them do that, but I decided to do it myself. I should not of have to do that, as that should have already been done during the install process. The old windshield had a defroster, and so did the new one, so the issue is simply that the guy doing the install didn't do everything he was supposed to do. Lastly, I waited almost an hour and a half during the first appointment, only to get told, after waiting, that the glass was broken in the box. If you don't have a rear defroster, I would recommend them, but if you do have a rear defroster, it might not be plugged in at all. Kindest of regards, Jeremy CashwellServicesAuto rear window replacement

My family and I were in Montgomery to escape hurricane Milton. During our trip I had a pebble hit my driver's side window and break the glass. We needed a window immediately because we needed to be able to return to Florida. Auto Glass Now was the only service we found that could get our window quickly (the dealership was helpful, but couldn't get a window for several days). They had one in Birmingham and shipped it down to fix our van the next day. The whole process from wrap (the day the window broke) to fixing the window the next day only took about 2 hours. Everyone at this business was super nice and helpful and we are so grateful for the quick service.

Excellent Service and Great Quality! I had a very positive experience with Auto Glass Now. The service and quality were both excellent, and the price was very reasonable. The only thing was that the process took a bit longer than I expected, but other than that, everything was really great. The staff was friendly and professional, and I’m very happy with the results. I will definitely recommend Auto Glass Now to my friends and come back if I ever need service again!