Auto Glass Now

Absolutely awful. Called to get a windshield replacement scheduled. They contacted my insurance company to start the claim and verify the deducible was covered. I had to follow up multiple times to try to get the work scheduled. When calling today; I was on with a phone rep to look up where we were with verifying the claim was covered. The phone got disconnected (after I gave them my phone number). I tried calling back 4 times to see if I could reconnect- each time it sounded like someone was picking up and disconnecting me immediately. Just an overall awful experience. Now I have to find a new company to work with- as I am not wasting any more time and getting hung up on.

Don’t go here if you have a luxury car with any type of camera in the window. Broke mine have done a horrible job at staying in contact and getting this taken care of. Took 4 techs to install the windshield. I asked them before hand if they could do. Obviously said yes. Now 3 month later my car sits with a broken camera. Manager is also horrible at staying in contact.

AGN was efficient in replacing our driver side window after a highway incident. The call was made on a Tuesday, and the first appointment was scheduled for Friday; however, the glass for the door was not in stock. So we had to wait until Monday, but AGN came to our place of employment and replaced it there instead of in our driveway. Within 30 minutes the task was complete!

I had a new windshield replaced. The installer Sean did a great job. He informed me when he would be at my house and showed up on schedule. He explained everything to me re: Putting Sticker back on and how he would be handling my EZ Pass. Sean is a real professional guy and a great representative for the company. I would highly recommend this company and if you could get Sean to do your work I know you will be very satisfied with his work.

Giovanni (the tech) was super helpful and friendly, and even came back to install a part that was initially not included by the manufacturer with the windshield. Unfortunately, getting the initial quote for the OEM windshield took weeks and many attempts, with numerous calls to AGN. So, they need to improve their back office systems, but their field techs are great.

I heard about Auto Glass now from Rob White a rep from the company. I had always dealt with Safelite in the past, but decided to give Auto Glass Now a shot. What a great experience from start to finish! The person that took my initial call was professional, efficient, and had me scheduled within minutes. I was offered an appointment the next day, so no waiting time. The tech called me about twenty minutes before arrival to give me a heads up, which was perfect. He came right to my place of employment and was done in no time. I would highly recommend Auto Glass now whether you need a repair or replacement. 5 Stars all the way! Thanks Rob White for referring me to your company. It was seamless!