Auto Glass Now

The process was mostly painless and easy. When I initially called and received a quote apparently the person didn’t save it. So when I called back to set up an appt, I was given a quote for much more. I basically said I wanted the same quote or I was not doing business with them. The rep got it down to three dollars more than my original quote ( I don’t believe a word of what she’s telling me about how she is trying, can’t get the same price, mind you) and I agreed. The service day of was professional, fast and efficient.

I think they did a wonderful job. They were very helpful and giving me an appointment. I had an emergency, and they changed the appointment for me. I was very grateful for that. The staff help me with all the paperwork. They helped me with the insurance , just a wonderful experience. And if you want to get any glass work done I recommend this company because they really try very hard to treat the customer, right . I will be back if I ever need Any Glass' work done. Overall just a great experience i had my work done over it the Lem turner location

The 5-star I gave was for the second Tech only that came and ready to work. He called before he was enroute to the house. He introduced himself & Co. , began the process and was completed with an hour. He gave me info on the windshield extraction process and how to care for. He came ready to work for me, the customer unlike the first from the prior week where he spent time looking up the weather forecast of "might, , with our Sun brightly shining, then 2day later we got rain. I dint like that I was text and not given a call. & the work window had 5 hours left after the 1st tech called & came with excuses of not doing his job.

I had such a nice experience with Auto Glass now. Before calling them I did call one of the biggest and most well-known glass companies, and I was immediately transferred to an AI agent.This was very frustrating because I had to constantly correct my answers as I wasn't speaking to a real human and then when they did transfer me to a live agent, I had to go through that whole process again. After I got the quote, I called Auto glass Now. I spoke to a lovely woman who helped me and their price was half of the other glass company. They replaced the next day and the tech, Drake, called me before he was coming to let me know exactly when he would be there. He was very professional and did a beautiful job.

I found this shop through the Geico app to replace my windshield. I got my claim in and called the shop here to schedule. My first call the phone was picked up and hung up immediately. I called back right away and the phone was picked up for a moment, I heard two people arguing on the other end, and then the phone was slammed back down. I called a third time and I think the phone was picked up and muted. Might be the best shop ever but whoever was supposed to pick up the phone today lost my buisness.

I was well pleased. I first had my insurance company assign the claim to Safelite, who had the claim for over two weeks and never would contact me. I asked my insurance company to assign the claim to another company and they recommended Auto Glass Now. Within 30 minutes the parts department called me and told me they had the correct windshield available. They installed it the very next day. My Heads Up Display, Auto Sensing Windshield Wipers and speed control all worked perfectly.