Auto Glass Factory

This would have originally been a 5 star review based on the communication and the ease of the install with the workers. However, I drive a large truck and I don’t normally check with base of the windshield everyday, so I didn’t catch it until a couple of weeks after. I had my truck hand washed the day before the install and the damage was not there at the time. Whoever installed the windshield appeared to use a tool to try and separate the glass from the rubber at the base of the windshield and in the process ripped the rubber off in multiple places. When I went to clean the windshield I noticed the damage and reached out to the company. They ignored my text. So from there I reached out to my insurance company. They called and spoke with AGF the day after I reached out and shared the photos with them. AGF told them they weren’t going to do anything and that it was sun damage. With sun damage, the rubber drys out and it would crack. As you can see from the pictures it is an obvious scrape across the rubber. It was still soft and had scratches from something around the tear. So unfortunately, I’m stuck with a torn piece that insurance won’t cover and AGF won’t own up to.

Called around to a few places until I called Auto Glass Factory and spoke with Jessica. The customer service was incredible! Very quick and easy process. Our technician Christian came out within a couple hours and did an excellent job, he was very professional, and very kind. They go above and beyond

Hector is very professional and very reasonable prices. I called him to replace windshield for my Toyota Camry. After seeing him and his wife doing a great job, I have them replace windshield for my Truck as well. Very good, reliable and professional people. I am glad that I called them.PositivePunctuality, Quality, Professionalism, ValueServicesAuto windshield replacement

Hector and his wife were awesome they came to me replaced my windshield were fast and extremely wonderful, honest people I do highly recommend to anyonePositivePunctuality, Quality, Professionalism, ValueServicesAuto windshield replacement

Windshield replacement was good. Only problem. Ended up with a left fender dented form putting pressure on it . I would highly recommend to stand by while the repair is being done. I wasn't available so I didn't see till afterServicesAuto windshield replacement

Did a amazing job in a timely manner. Very friendly and professional. Would 10/10 recommend if you need a replacement/repair! Will call again soon.PositivePunctuality, Quality, Professionalism, ValueServicesAuto windshield replacement